About the Job:
The incumbent will develop and lead a production team to provide support to the research and development team with efficient and effective services.

Key Responsibilities:
Supporting:
• Communicate the progress of research and development projects, timely reports and resourcing initiatives to all relevant internal stakeholders.
• Ensure that the set targets are attained and surpassed within time and with high quality project execution.
Project management
• Manage and deliver work for various projects and provide reliable information in accordance with agreed plans and schedules and handle minor project escalations
• Provide internal stakeholders with transparent and attentive project management support covering delivery to research and development management.
• Responsible for the management, organization and coordination of the day to day work of the Team and production staff of the designated account within the Centre to deliver the highest standards.
• Lead and manage the production staff, ensuring that they are well managed, trained, and motivated to meet the objectives and priorities of the Centre by providing constant feedback on their performance and where necessary, coaching to close performance gaps
• Responsible for project quality management and basic project cost management
• Handle minor project escalations and manage conflict within the team
Business support.
• To work proactively with colleagues across the Centre taking the initiative to resolve issues as they arise and contribute appropriately to meetings.
• Provide product and research and development team with feedback regarding SamaHub features
• Develop a strong trusted advisor relationship with key internal stakeholders
Identify potential value additions and/ or areas of work we can target for the client with justifiable business impact of the proposed solution.

Minimum Qualifications:
• A Bachelor’s degree or equivalent.
• Proficiency in Microsoft Word, Outlook, PowerPoint.
• Advanced Excel skills, ability to work with lookups and pivot tables.
Preferred Qualifications:
• Ability to accept challenges and tackle difficult situations and meet the expected goals
• Must possess strong analytical and critical thinking skills to assist with data requisitions from the R&D team
• Good project management skills and ability to pay attention to the qualitative and quantitative trends.
• Excellent written and verbal communication skills are essential in regards to presenting the results of analyses to management.
• Self-motivated to learn new concepts and participate in new projects.
• Strong organizational, analytical and interpersonal skills.
• Demonstrated leadership experience; the ability to develop and coach a team.
• Proven ability to manage multiple projects at a time while paying close attention to details.