Job title: Pre Sales Engineer
Location: Kampala – Uganda
Organization details
Our Esteemed client in the Telecommunication sector
Number of vacancies: 1
Sector: Private sector
Industry: Engineering ,Marketing/Sales , ,Telecommunication , ISP

Knowledge, Skills & Competences
• Strong communication, project management and interpersonal skills.
• Presentation and Negotiation skills.
• Deep IP/MPLS, Firewall, SD-WAN, Microsoft Productivity, Colocation, Microsoft Azure and Unified Communication Knowledge
• Competence in using Visio and Projects

Responsibilities
Sales
• Lead on solution consultancy RFP, RFQ and Bids.
• Provide a solution focused consultancy to Enterprise and Wholesale customers, in support of account managers, that will entail the analyzing of complex customer requirements leading to solution design, cost of sale and time to deliver.
• Document customer needs and expected outcomes and based on existing and future ICT requirements and document a Technical Account Plan per customer, evidence and value proposition signed off by customer and solution managers.
• Provide solution designs along with cost of solutions and implementation plan on Key Customer solutions.
• Identify opportunities utilize solution design experience and expertise to provide input into and create architecture for new product development in line with Customer requirements.
• Conduct technical solution proposals to customer on articulation Key Solutions Value Proposition.
• Present internal and external roadmaps, technology and solution strategies to customers.
• Conduct solution training, coaching and professional development to sales associates in order to enhance their solution knowledge, technical understanding and technical sales skills.
• Use customer knowledge to drive active input into new product development, pricing and rollout.
• Cloud solution scoping and pricing i.e. [X]AAS, O365.

Documentation and Reporting:
• 100% accuracy on delivery timelines of all solution designed
• Provide solutions that are 100% within budget on their cost of implementation Provide LLD for all orders moving to customer implementation/delivery
• Build a technical database of all key customers with clear technical diagrams of solutions
• Draw a clear road map/Account Plan on the growth strategy for each customer with all the documents signed by the Solutions Managers Build cloud collateral, battle cards, organize sales training, track monthly SKU sales and spear head digital transformation initiatives.

Collaboration
• Leader in new/enhanced solutions go to the market
• Identify solutions partners suppliers and teaming partners not limited to only off- net connectivity partner
• Engage with Liquid’s internal departments to confirm that the proposed solution can be delivered and supported.
• Assess the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.
• Through NAM, communicate with clients and Regional Presale Engineers to provide accurate and timely information in regard to solution designed.

Financial
• Responsible for generating the most cost-effective solution for the customer needs
• Proposal & RFP documentation
• Business cases and financial illustrations

Qualifications
• University degree in any of the following disciplines Telecommunications/Electrical/Electronic Engineering/Computer Science
• Technical certification, engineering credential, or equivalent technical credential related to IP/MPLS, Microsoft Productivity, Microsoft Azure, Unified Communication and Systems Development
Details of experience
• 3+ years’ experience in technical environment in similar role
• 3+ years’ experience in technical customer facing roles as technical support engineer