MTN Uganda is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position.

Job Title: Coordinator-Demand Management
Reporting to: Manager-Demand Management
Division – Technology

Mission/ Core purpose of the Job
To articulate business ideas; suggestions and problems in technology terms and develop business cases to convert them into deliverable solutions.
Main Job Functions:
• Quality of products development solutions
• Completeness, accuracy and efficiency of defined processes and procedures
• Adherence to approved operating standards and methodologies
• Efficient delivery of solutions in line with defined of SLAs
• Quality and comprehensiveness of reports generated
• Post implementation project review and audit results
• Customer Satisfaction.

Qualifications
Education:
• Bachelor’s degree (preferably Science / Commercial)
• Project management certification

Experience:
• 3 years relevant experience which includes at least 2 years of project management experience and process driven environments; system implementation experience in the telecommunication
• Experience with a reputable organization

Other Skills and Attributes
• Ability to work under pressure
• Advanced communication; interpersonal and reporting skills
• Analytical skills
• Data analysis skills
• Information management
• Project planning and management
• Risk assessment
• Risk management
• Flexibility – the ability to adapt and change in the light of changing circumstances / new information

Knowledge
• Demand and supply
• ITIL standards
• Problem solving
• Project communication planning and management
• Project management
• Project prioritization
• Reporting
• Resource allocation and management
• Service level agreement management