dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Segment Head- Local Corporates in our Chief Commercial Office (CCO Domain) to support our expansion strategy. 

REPORTING TO: Head of Corporate Banking

JOB PURPOSE: Reporting to the Head of Corporate Banking, the role holder will be responsible for developing and executing business plans for the segment in line with the overall Corporate Banking business strategy. The Segment Head will lead a team of Relationship Managers and work closely with product houses and Personal and Business Banking to ensure that they get maximum revenue from all the relationships.

The role involves growing the segment balance sheet, revenue, and growing customer numbers on sustainable basis whilst managing risk of loss on the portfolio.

LOCATION: Kampala

KEY ACCOUNTABILITIES:

• Manage client portfolios within their specific segments and are responsible for providing leadership to RMs/SRMs managing the portfolios.
• Contribute to achievement of corporate banking revenue target from the segment.
• Together with the RMs and SRMs, originate and conduct assessment of business propositions for both new and existing clients.
• Support the relationships to protect the Bank from loss, maximize returns in a manner consistent with the business strategy.
• Execute sales plans to ensure that all products meet budget commitments.
• Provide responsive, proactive, proficient and effective banking service to customers, there by expanding share of business.
• Develop a good retention strategy in the portfolio for existing clientele, there by growing the wallet share.
• Provide ‘Best in Class’ Relationship Management with Corporates – ‘Strengthening bank’s brand in the corporate arena through participation in Industry events, organizing events for dfcu
• Develop and enforce monitoring/ control procedures.
• Manage the asset portfolio to minimise loss and maximise returns.

QUALIFICATIONS, EXPERIENCE and COMPETENCIES REQUIRED:

• A University Degree in Business related fields.
• Advanced Leadership training and an MBA will be preferred.
• 5 years of experience in Relationship Management or similar position.
• 3 -5 Years’ Experience in managing people.
• Good understanding of corporate bank products including but not limited to; Trade Finance Product, Treasury, project finance, lending etc.
• Strong business acumen and a deep understanding of how the role contributes to business success.
• Knowledge of bank products and services.
• Excellent Customer service, interpersonal and negotiating skills.
• Excellent problem solving and decision-making skills.
• Good leadership, performance driving & team-building skills.
• Credit analysis and due diligence skills.
• Exceptional client relationship management skills.
• Understanding/management of customer, product, and market risks.
• Good understanding of risk management and mitigation techniques.
• Attention to detail and strong organisational skills.
• Ability to work calmly under pressure and within a dynamic team.
• Excellent networking skills.
• Ability to manage a portfolio of customers with different business needs.
• Selling skills (to new business, cross selling to all business lines).
• Ability to manage a complex workload and work to tight deadlines.
• Understanding of varied product solutions required within the bank’s customer base and ability to  recommend new products for development in relation to customer feedback received through relationship management.