dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Banking Officer- Data Capture in our COO domain to support our expansion strategy.
JOB PURPOSE:
Reporting to the Team Leader- Account Services, the role holder will be responsible for accurate and timely capturing customer information in the systems as per the laid down procedures as a means to achieve data integrity.
LOCATION: Kampala

KEY ACCOUNTABILITIES:
• Receive, verify, acknowledge all customer data (Instructions, Mandates, and signature cards) as per the guiding processes and procedures.
• Timely and accurately capture all customer information in the system within the agreed service level agreement; first time right principles.
Carry out due diligence checks on the integrity of the mandates, signature cards and general customer instructions and report any exceptions in a timely manner.
• Check customer mandates, signature cards and instructions for KYC compliance to prevent Money Laundering/ Terrorist Finance. These checks should be in line with the bank policies / regulatory framework.
• Identification of error on customer mandates, signature cards and advise the stakeholders to make necessary corrections of the errors in a timely manner.
Attend to queries that relate to data capture in a timely manner and provide an update to the stakeholders.
• Escalation through incidents of any process gaps that result into potential or actual operational losses to the Team Leader- Account Service and participate in the implementation of process improvements.
• Participate and contribute towards projects that are steered to improve data integrity e.g., data clean up.
Generate and submit daily productivity reports to the unit Manager and highlight any exceptions.
• Prevent income leakages, fraud, and operational losses.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:
• University Bachelor’s degree
• Training in various areas of Operations: – i.e. KYC, CFT & AML Compliance.
• Atleast one year’s banking experience.
• Demonstrate a high degree of accuracy, attention to detail, and ability to meet deadlines
• Good understanding of Bank procedures, policies and regulatory AML/KYC requirements.
• The ability to engage with all the key stake holders in the organization.
Attention to detail , excellent analytical skills, ability to demonstrate high degree of accuracy.
• Excellent interpersonal, verbal and communications skills.
• High level of intergrity and ethical standards.
• Ability to prioritse work.
• Basic analytical skills.