Our Esteemed client in the Oil and Gas Sector
Number of vacancies: 1 Sector: Private sector Industry: Administration

Knowledge, Skills & Competences
• Ability to work in a fast-paced corporate environment.
• Ability to handle high volume switchboard /telephone/ reception duties.
• Proven experience as front desk representative, agent or relevant position
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Ability to work independently and under pressure

Responsibilities
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Collate and analyze customer feedback and report same as Team Lead to Management.
• Meet & Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers/clients or the public.
• Maintain proper & orderly documentation/filing for all internal & external clients
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Take action to reduce costs that are focused on creating greater efficiencies, economies of scale or better quality resources for a project team, department, or business unit.
• Monitor and order office supplies through Procurement / Finance.
• Analyze data to determine answers to questions from customers or members of the public.
• Schedule appointments and maintain and update appointment calendars.
• Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.
• Taking messages and relaying them to the relevant department/companies.
• Attend to ad hoc duties as advised by Line Manager

Qualifications
• First degree from a reputable University
Details of experience
• Minimum of 1- 2 years cognate working experience in a similar role within a corporate Organization.