The Systems Analyst is responsible for identifying and implementing application solutions to solve business problems and to make business operations more efficient. He / she is also responsible for designing, developing, testing and debugging new functionality, enhancements, customizations, interfaces, batch processes, queries, and reports.

Key Deliverables
• Provide development and ongoing software support and issue resolution
• Develop and support ACTi sure, OFA interfaces, B2B & B2C portals and third party integrations.
Identify, Implement and test additional features for existing applications in the business areas for which they are responsible.
• Work with other applications team members across the organization to provide solutions and
• insights into improving the applications environment within Jubilee.
• Co-ordinate business applications support across regions in the Medical line of business
• Deliver across the entire Web/app lifecycle –concept, design, build, deploy, test and support.
Build a standards-driven, scalable, secure and dynamic portal for the information delivery of specific based applications.
• Determine and document business requirements for technology in the business areas for which they are responsible and identify technology solutions to address those requirements.
• Develop enhancements, resolve issues, coordinate testing of statement releases and oversee regular production efforts including data extracts, data imports and printing.
• Any other duties that may be assigned by the Line Manager/ supervisor from time to time.

Key Competencies
• Entrepreneur Spirit
• Market Awareness
• Customer Focus
• Continuous Innovation
• Ownership & Commitment
• Team Spirit

Qualifications
• Bachelor’s degree in Computer Science, Information Systems or other related technical degree.
• Certification in SQL database administration.
• Reporting Technologies e.g. Power BI, Oracle BI Reports, Vision etc.
• Experience on web service integration (SOAP, REST, JSON, XML).

Relevant Experience
• A minimum of 3 years’ experience as a Business / System Analyst in an enterprise environment.
• Experience in ACTISURE System Support will be an added advantage.
• Proven PMO/Project Analyst or Coordinator experience and knowledge of project management.
• Understanding of Medical Insurance operations in Uganda.