Position Ref No: EUL/SS/02
Department: Support Services
Closing Date: 20 September 2022
Location: Kampala
Direct Manager: Human Resources Manager

Job Purpose
To act as a link between the various stakeholders including local communities, environmental groups and the Company as well as identify key issues and concerns.

Educational Qualifications
• Degree/Diploma in one of the following related fields: Communication, Environmental Studies or Public Relations, Development Studies, Social Works and Social Administration

• Experience Requirements
• 2 years of experience in a similar role or related role
• Previous experience in negotiation and relationship building would be highly regarded.

• Knowledge
• To have a well-developed knowledge of Albertine local community cultures, leaders, customs and practices through prior involvement in the community and a demonstrated ability to liaise with all levels of society.

• Other Requirements
• Have a keen interest in environmental matters or waste management.

• Key Job Responsibilities
• Foster an environment which supports community involvement and ownership, and a sense of control over knowledge and information being imparted to them.
• Provide community members with opportunities to express their concerns and raise issues with experts within and associated with the Company.
• Establish and maintain an effective relationship between the local community and the company.
• Liaising with a variety of stakeholders within the community.
• Disseminating information through fact sheets, pamphlets, PowerPoint, newsletters etc.
• Organising and facilitating community meetings and events.
• Handling of community enquiries.
• Provide regular and timely information, feedback and updates to the local community and relevant stakeholders.
• Effectively identify and communicate community grievances or issues and
• feedback to the company.
• Manage the landfill complaints line
• Produce relevant reports as required.

Key Competencies
• Trustworthy
• Tactful, fair and approachable
• Confident and assured
• Information seeking
• Attention to detail
• Ability to work independently and under pressure
• Ability to handle difficult stakeholders
• Mediation and conflict resolution skills.
• Administrative skills
• Computer proficiency in Word, Excel and PowerPoint
• Negotiation skills
• Interpersonal skills
• Proven oral and written communication skills