JOB DETAILS:
Reports To: Relationship Officer -Diaspora Banking

Role Purpose
• Drive Business growth through sales campaign and ensure the growth of diaspora and other bank business. Promote all bank products with a clear focus on Diaspora products. KEY RESULT AREAS
• Ensure Sales growth in the various product portfolios by participating in any organised sales campaigns.
• Presenting the products and services to the customers.
• Carry out sales visits to existing & potential clients, identify sales leads, and make presentation to the prospects.
• Identifying the potential customers via cold calling and other prospecting means.
• Working in collaboration with the sales team members.
• Meeting the monthly sales targets and expectations.
• Taking feedbacks from the customers and acting upon them.
• Making sure the customers are well informed about the sales proposal.
• Tracking and analysing the sales performance metrics.
• Understanding the current market potentials and give feedback to the supervisor.
• Resolving customers complaints and issues if any before making the sale. Building a positive relationship with the customers.
• Making sure to provide excellent customer service and customer satisfaction. Preparing monthly sales reports and presenting them to the higher management.
• Staying up to date on the latest technologies and developments in the industry.

Minimum Requirements
• A minimum of UACE certificate from a recognised institution.
• Excellent communication and interpersonal skills.
• Ability to carry out market research.
• Aggressive Salesperson with good customer care skills.
• Team player, ability to work under pressure and in position to exercise excellent judgment.
• Computer literacy and familiarity with MS excel and MS word.
• Must have critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills.
• Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural net worker.