Duties and responsibilities:
• Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality
• Delivering chlorine and refilling ILC gadgets at program water points as assigned
• Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices.
• Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine.
• Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites.
• Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking.
• Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor.
• Collecting all field data for program assessment and accountability, by use of smartphones
• Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution.

Key Performance Indicators:
• Chlorine stock out rates
• ILC device functionality rates
• Sustained Functional ILC Device numbers
• Promoter retention

Requirements
Qualifications:
• Uganda Certificate of Education.
• At least a minimum of a Certificate in communication, Community work, Social work, project management or equivalent. Certificate in plumbing is an added advantage.
• At least 1-2 years of experience working with communities or social enterprises/NGOs
• Computer literacy.
• Stock management experience/qualifications are an added advantage
• Motorcycle riding experience with a valid driving license from a recognized driving school.
• Fluency in English and Luganda. Proficiency in other local languages is an added advantage.

Required Competencies and Attributes:
• Excellent communication skills and good public relations
• High level discipline and good character while engaging with the community and their leaders, program teams and managers.
• Community service attitude/ passion to work in a rural community setting
• High level of integrity and stewardship
• Embraces team work and enjoys working in a team work environment as a team champion
• Good computer, data entry and management skills
• Positive attitude to work and to develop in a fast paced work environment
• Basic plumbing and pipe fitting skills and experience

Working conditions
The Community Service Assistant (CSA) position is primarily a field based position involving working in the field 90% of the time. This involves maneuvering in rural setting terrains with chlorine loads on motorcycles for distribution to the designated representative(s) at each chlorine dispenser.

Physical requirements
• Position requires ability to ride a motorcycle.
• Position requires ability and comfort climbing ladders and accessing water storage tanks at heights.