To coordinate sea and airfreight operations in the branch from initial contact to pre-alerts and further to the final delivery and container drop off; to maintain and develop customer relationship

Responsibilities
• Coordinate C.F.S. nomination for imports and, if need be, for transit shipments; pre-alert C.F.S. on expected shipments.
• Ensure correct, complete and procedural file handling.
• Act on pre-alerts received, check correctness and completeness of the documents, advise the customer or POL of any discrepancy or missing documents and follow up; open the file.
• Ensure all shipments are booked in Tango with applicable and accurate cost and revenue reserves and all events updated as per the DB Schenker SOP and procedures.
• Handle imports, exports, transit, U.R.A./U.N.B.S. and government agencies related queries from internal and external clients efficiently, professionally and on time
• Make sure weight, pieces and dimensions are correctly entered
• Verify and advise on HS codes and issues related to harmonized tariffs and E.A.C. Common external Tariffs.
• Ensure all processes of import/transit and export are adhered to in line with compliancy policy of the company and in a timely manner.
• Ensure all procedures are adhered to for import/transit and export and any new requirements are duly distributed to the team.
• Ensure follow up of all documents to be up to date for each shipment for timely handling.
• Ensure communication to the customers related to duty/taxes tabulations and customer approval in writing before entry registration.
• Maintain customs entry registry and enter all registered entries on time and accurately for control purposes.

Requirements
Skills & qualifications
• Diploma
• U.R.A. courses/training and further studies
• Diploma in Clearing & Forwarding
• Relevant professional courses
• Computer proficiency
• Experience min 10 years
• Up to date training on relevant customs systems and procedures.
• Comprehensive knowledge of the clearing and forwarding industry, Incoterms, customs and government agencies requirements

Benefits
• Ongoing professional development
• Mind and Body balance
• Employee Health cover