The job holder is responsible for assessing the effectiveness of internal controls, compliance processes, and risk management frameworks to ensure the organization operates in a secure, compliant, and efficient manner.

Key Responsibilities:
• Identify potential risks and vulnerabilities across various business processes.
• Provide actionable recommendations to mitigate identified risks and improve control measures.
• Collaborate with relevant stakeholders to gather information and insights for risk analysis.
• Work with the customer support team to address customer questions and concerns regarding an investigation.
• Conduct fraud checks as required and respond to questions and discussion threads relating to the fraud checks.
• Develop and implement compliance testing procedures to assess adherence to standards.
• Assist in the design and implementation of new controls to address emerging risks.
• Prepare reports on identified high-risk and potentially fraudulent accounts and/or transactions.
• Prepare chargebacks analysis report.
• Daily review and disposition of transactions flagged for investigation.

Education/Experience Needed:
• Bachelor’s degree in business administration, Finance Risk Management, or a related field
• At least 3 years’ experience in a similar function
• Proficiency in risk management software, data analysis tools, and Microsoft Office Suite
• Knowledge of industry-specific regulations, compliance frameworks, and governance standards

Skills and Abilities Required:
• Strong analytical skills to interpret financial data, identify trends, variances, and anomalies, and provide recommendations for improvement.
• Proficiency in conducting comprehensive risk assessments and evaluating their potential impact.
• Thoroughness in reviewing and documenting risk assessment findings and control evaluations.
• Excellent written and verbal communication skills to convey complex risk concepts clearly.