To manage underwriting and processes for Brokers in line with company policies and procedures
• Preparation and dispatch of membership cards
• Endorsing and invoicing client accounts
• Timely response to customer within service charter standards
• Ensure completeness of insurance documentations-KYC
• Credit Control
• Update membership data into the medical software system
• Request for membership cards
• Reconcile membership accounts in line with company policies and procedures.
• Prepare reports on endorsement activities (card replacement, card delivery…)
To oversee Account endorsements (additions, deactivations, card replacements)
• Prepare invoices for premium payment.
• Work closely with the card service provider to ensure card issuance SLA’s are adhered to.
• Generate member statements
• To liaise with intermediaries and maintain positive business partnerships.
• Assist in credit control by ensuring no unpaid business is booked
• New medical scheme set ups- completion of contract files, payments, member lists etc

Skills
• Business, Business Partnerships,
• Company Policies,
• Credit Control,
• Customer Accounts,
• Documentations, Insurance,
• Invoices,
• Payment Card Issuing, Payments,
• People Management,
• Preparing Reports, Underwriting

Education
• Bachelors Degree (B): Insurance (Required), Bachelors Degree (B): Social And Economic Science (Required)