Nasera Suites Limited is a hospitality company providing hotel service of accommodation, restaurant and bar services, conference service among others.

It was incorporated in 2014 located on Plot 01 Olobo Road in Moyo District.

Job brief
We are looking for a Human Resource Assistant to lead all aspects of our business. You will deliver a high-quality guest service and motivate our staff to provide excellent customer service.

You will create, deliver and evaluate engaging innovative training and development programs that deliver creative solutions which supports a strong team culture and commitment to exceptional guest service delivery.

Responsibilities
• Getting involved in hands on creative training.
• In charge of recruitment and inducting new staff.
• Management of reward and recognition programs for different staff groups.
• Responsible for monitoring and implementing persona development plans and appraisals for staff.
• Support and communicating with departmental manager.
• Troubleshooting or mediating when there are staff disputes.
• Ensuring that the company complies with employment law.

Requirements and skills
• Good at counselling people and dealing with disciplinary matters.
• Switched on to what talents are required to meet business needs and trends.
• Strong background in employment law, employee relations, benefits, wage and salary, accident prevention, and compliance to government regulations.
• Demonstrated ability to instill a guest service attitude in all employees.
• Ability to engage, inspire and motivate staff to harness their full potential.
• Previous experience in training and developing employees with limited education/experience.
• Excellent people/interpersonal skills.
• Exceptional training and recruitment skills.
• Excellent organizational skills.
• At least 5 years’ experience in Human Resources functions, at least five (5) years of which must be in a managerial position in hotel.