Delivery Manager at Halisi Labs
- Company: Halisi Labs
- Location: Uganda
- State: Uganda
- Job type: Full-Time
- Job category: Administrative Jobs in Uganda
Job Description
Job Title: Delivery Manager
Company: Halisi Labs Limited Location: Uganda (Work Remotely)
About Halisi Labs:
Halisi Labs is a young dynamic company with a vision to be Uganda’s leading SME in the next 2 years. We are looking for a Delivery Manager to coordinate the delivery of our products with our motorbike riders and drivers to our customers.
Role Overview:
Halisi Labs is seeking a talented and experienced Delivery Manager to oversee and optimise our delivery operations. The Delivery Manager will be responsible for managing all aspects of the delivery process, including logistics, last-mile delivery, procurement, inventory management, and e-commerce business operations. The ideal candidate will have a strong background in logistics management, coupled with excellent leadership and communication skills.
Key Responsibilities:
- Delivery Operations Management:
- Develop and implement strategies to optimise delivery routes, minimise delivery times, and reduce costs.
- Coordinate with internal teams and external partners to ensure smooth and efficient delivery operations.
- Monitor delivery performance metrics and implement improvements as needed to meet service level agreements (SLAs).
- Logistics and Supply Chain Management:
- Oversee procurement processes to ensure timely acquisition of necessary supplies and equipment.
- Manage inventory levels and stock replenishment to support delivery operations.
- Identify and mitigate risks in the supply chain to minimise disruptions to delivery services.
- Last-Mile Delivery Optimization:
- Develop innovative solutions to optimise last-mile delivery processes and enhance customer satisfaction.
- Collaborate with technology teams to leverage data analytics and automation tools for route optimization and delivery tracking.
- Team Leadership and Development:
- Lead and motivate a team of delivery staff, including motorbike riders, drivers, and logistics coordinators.
- Provide training, coaching, and performance feedback to ensure high levels of productivity and customer service excellence.
- Customer Relationship Management:
- Collaborate with sales and customer service teams to understand client requirements and deliver customised delivery solutions.
- Address customer inquiries and concerns promptly to maintain high levels of satisfaction and loyalty.
Qualifications:
- Bachelor’s degree in Logistics Management, Supply Chain Management, Business Administration, or a related field.
- Proven experience over 3 years in a similar role, with a track record of success in managing delivery operations and logistics functions.
- Strong understanding of e-commerce business models and online marketplace dynamics.
- Proficiency in logistics software and tools for route optimization, inventory management, and tracking.
- Excellent analytical skills with the ability to interpret data and make strategic decisions.
- Exceptional leadership abilities with a focus on team building, communication, and problem-solving.
- Knowledge of industry regulations and compliance standards related to transportation and delivery services.
Benefits:
- Competitive salary
- Opportunity to work with a dynamic and collaborative team remotely
- Potential for career advancement and professional development
- Contribute to the growth and success of a leading company in the delivery industry
Method of Application
Interested Candidates are to send their CV to [email protected] with the subject line DELIVERY MANAGER - UGANDA.NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.