A Technology Manager at SEMA would be responsible for overseeing the technological infrastructure and systems that underpin SEMA’s mission of improving public service delivery through citizen feedback. This role is vital for ensuring the efficient collection, analysis, and dissemination of data, and for driving technological innovation to support SEMA’s objectives.

Employer: Stichting SEMA
Role: Technology Manager
Type: Fulltime (12 months contract/renewable)
Duty Station: Kampala, Uganda
Supervisor: Operations Lead
Responsibilities: Technology Officer
Key working relationships: Research and Data, Operations, and Management

Key Responsibilities:
Technology Development & IT Infrastructure:
• Oversee the management and maintenance of SEMA’s IT infrastructure, including hardware, software, and networks.
• Ensure the security and reliability of IT systems.

Implement disaster recovery and continuity plans.

Oversee SEMA feedback device production, assembling and deployment following efficiency and innovativeness.
• Develop and implement technology solutions to support data collection, analysis, and visualization.
• Research and adopt new technologies to improve operational efficiency and program effectiveness.
• Collaborate with the research and data teams to develop and refine data-driven tools and applications.
• Ensure data security, privacy, and integrity across all networks.

Team Management:
• Lead, mentor, and manage the technology team, fostering a culture of innovation and continuous learning.
• Provide technical guidance and support to staff across the organization.

Project Management:
• Manage IT-related projects from conception to completion, ensuring timely delivery and adherence to budget constraints.

Collaborate with other departments to align technology initiatives with SEMA’s organizational goals and mission.

Qualifications and Skills:
• Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred.
• 5 years ofProven experience in IT management, including infrastructure management, software development, and data management.
• Strong technical expertise in areas such as network administration, database management, software development, and cybersecurity.
• Project management skills to oversee IT-related projects from inception to completion.
• Understanding of data management and analysis to support the organization’s research focus.
• Excellent communication and interpersonal skills to interact with both technical and non-technical staff.
• Problem-solving and analytical skills to address technical challenges and find innovative solutions.