Job Purpose:
The Applications Administrator is responsible for providing support for the core Banking Applications – T24 and related applications including, accounting, HR Systems and other third- party systems. The role also involves analyzing Business requirements, developing, coding, installing, maintaining software systems and support the existing Business applications.

Key Result Areas:
• Act as first line support for all application issues.
• Document all operational procedures and keep the departmental operating instructions updated at all times.
• Maintain a Knowledge base of all known application issues.
• Define and document User Acceptance Test (UAT) case scenarios/ plan for application fixes in liaison with business function and ensure all application changes are change managed.
• Fully support the business with the application parameters maintenances adhering to the parameterization change process, Calenderer maintenance EOD/ EOM/ EOY/SOD processing
• Amend data anomalies resulting from system malfunction and service requests upon necessary authorization and change management.
• Develop technical documents and handbooks to accurately represent application design and code Requirements Life Cycle Management
• Understand client requirements and how they translate in application features
• Design creative prototypes according to specifications
• Perform unit and integration testing before launch
• Provide guidance to the business functions in identification of needs and definition of requirements.
• Provide support in Project management, Business case development, analysis design staged of system implementations.
• Participate in User review sessions and User acceptance session to ensure that the solution delivered is in line with the business requirement
• Conduct functional and non-functional testing
• Identify and resolve operational problems
• Trouble shoots and diagnoses problems.
• Implement security standards (access controls, segregation of duties, usage and exception monitoring)

Identify and manage the resources necessary for all stages (planning, design estimation, execution) of systems development projects to ensure technical, financial and quality targets are met.
• Test solutions in the test environment and deploy solutions to production.
• Provide support in database management, administration and maintenance
• Monitors and supports alternative delivery channels performance and ensure agreed upon uptime is achieved.

Requirements
Minimum Qualifications and Experience
• Bachelor’s Degree in an IT related field
• A minimum of 3 years in systems development and applications support
• Sound Knowledge of API Banking Technologies Demonstrated abilities with source control systems and team collaborative software/database development and knowledge management.
• Experience with database support and development tasks in both a transactional and DSS environments.
• Experience in Dot Net (C#) and/or Java/Java based Application Development; Jbase & T24 Programming
• Strong knowledge of Oracle / MS SQL / Sybase databases.
• Knowledge of programming in SQL, PL/SQL.
• Knowledge of Windows and Unix/Linux operating systems.

Knowledge and Skills:
• Experience within a technical support environment, including Database administration, core banking applications and other software experience.
• Sound Knowledge of API Banking Technologies Demonstrated abilities with source control systems and team collaborative software/database development and knowledge management.
• Experience with database support and development tasks in both a transactional and DSS environments.
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks