Candidate Profile
Education/Experience Required
• Minimum of a Bachelors’ degree in Mechanical or Automotive Engineering.
• Minimum of two(2) years’ hands on experience in a large busy automotive workshop (minimum 2 years).

Activities
Main Objective
• Supervise, guide and train service station mechanics to achieve set sales and margin targets at the station as well as improve product knowledge.

Roles & Responsibilities
• TotalEnergies HSSEQ policy implementation and compliance at all Quartz Auto Services.
• Manage the lubricant market segment at the station Quartz Auto Service by achieving set targets for volumes & margins.

Coordinate mechanics activities to ensure customer satisfaction and retention.
• Offer technical support to dealers, mechanics and customer attendants.
• Identify and implement strategies on Quartz Auto Service business growth.
• Formulate and carry out lubricants and relevant trainings for Quartz Auto Service mechanics.
• Lubricants Training of station staff on lubricants.

Technical training of station customers-Taxis, mechanics and fleet customers.
• Optimize overhead expenses like Quartz Auto Service equipment maintenance and repairs.
• Maintain high standards of professionalism at the Quartz Auto Service.
• Offering support to service stations on Lubricants Issues, stocking, pricing and merchandising.
• Liaising with customer service to ensure prompt customer order processing and delivery of lubricants.
• Coordinate and participate in service clinics in partnership with business partners.
• Coordinate participation in trade fairs and exhibitions related to lubricants.
• Introduce service station customers to ANAC.
• Support other lubricants Channels on technical support to Mechanics.