Job Title: Officer – Category

Reporting to: Manager Commercial

Division – Ecommerce

Mission/ Core purpose of the Job 

The Officer: Category will play a crucial role in driving the success of our Ecommerce platform by managing a portfolio of categories. They will be responsible for developing and executing category strategies, optimizing product assortments, and enhancing the overall customer experience to maximize sales and profitability.

Category Strategy Development:

• Develop and implement comprehensive category strategies for your assigned portfolio of categories, aligned with the company’s overall business goals and market-specific requirements.

Assortment Management: 

• Curate and manage the product assortment within your categories, ensuring it meets customer needs, market trends, and competitive positioning.

Market Analysis:

• Conduct regular market analysis and competitor benchmarking to identify opportunities and threats, adjusting category strategies accordingly.

Pricing and Promotion: 

• Collaborate with pricing and marketing teams to set competitive pricing strategies and promotional campaigns that drive category growth and profitability.

Supplier Management: 

• Establish and maintain strong relationships with suppliers and negotiate favorable terms and conditions to secure a reliable supply chain.

Inventory Management: 

• Monitor and optimize inventory levels to prevent stockouts and overstock situations while ensuring efficient inventory turnover.

Customer Experience: 

• Work closely with the user experience (UX) and customer service teams to enhance the overall customer experience within your categories, including product content, navigation, and customer support.

Data Analysis: 

• Utilize data analytics tools and insights to make informed decisions, track category performance, and identify areas for improvement.

Cross-functional Collaboration: 

• Collaborate with various cross-functional teams, including marketing, operations, logistics, and technology, to drive category growth and improve processes.

Market Expansion: 

Explore opportunities to expand your category portfolio into new markets, understanding and adapting to local customer preferences and market dynamics.