A Waiter is responsible for providing exceptional and friendly service to guests in the dining area. They are the main point of contact for guests, ensuring a positive and memorable dining experience from greeting to farewell.

Key Responsibilities:

Guest Service:

• Greet guests warmly, present menus, and explain menu items and daily specials.
• Answer questions about menu items, ingredients, and preparation methods.
• Take accurate food and beverage orders and relay them to the kitchen and bar.
• Serve food and

   drinks promptly and correctly.

  Check in with guests to ensure satisfaction with their meal and service.

Groceries

Order Management:

• Upsell additional products (e.g., appetizers, desserts, specialty drinks) appropriately.
• Process payments (cash, credit, debit) and operate the point-of-sale (POS) system.

Table and Station Maintenance:

• Set up tables with clean linens, cutlery, and glassware before service.
• Clear tables and reset them efficiently for the next guests.
• Maintain a clean and organized dining area and service station.

Teamwork:

• Collaborate with kitchen staff and bartenders to ensure smooth service.
• Assist colleagues during peak periods.

Qualifications and Skills:

Education: High school diploma or equivalent. Hospitality training is a plus.

Experience: Previous experience as a waiter/waitress or in a customer service role is preferred but not always required.

Skills:

• Excellent communication and interpersonal skills.
• Pleasant, patient, and friendly personality.
• Ability to work on your feet for extended periods and under pressure.
• Basic math skills for handling cash and giving change.
• Team player with a positive attitude.