Mission/ Core purpose of the Job 

Responsible for executing MTN MoMo’s product roadmap by driving new service innovations, leading structured ideation, managing the full product lifecycle, and cultivating a sustainable partner ecosystem. This is a high-execution position designed to power the tactical “engine” of the innovation pipeline, ensuring MTN MoMo evolves into a one-stop digital financial hub that accelerates financial inclusion and customer value creation.

Main Job Functions:

1. Innovation Ideation & Research 

1. Structured Ideation: Lead design thinking workshops and innovation sprints to generate high-potential concepts, with a focus on savings, loans, and payments enablement tools.
2. Market Gap Analysis: Continuously assess the Ugandan fintech landscape to identify underserved segments such as rural agriculture, lifestyle payments, and SME solutions, translating insights into actionable opportunities.
3. Concept Validation: Develop robust business cases and feasibility studies to evaluate new service concepts within the MoMo ecosystem.

2. Product Lifecycle Management (PLM)

1. Agile Development: Drive rapid prototyping, testing, and iteration of digital services within cross-functional squads.
2. Optimization & Rationalization: Analyze product performance metrics (e.g., ARPU, active base) to refine user journeys, enhance UI/UX, and decommission underperforming offerings.
3. End-to-End Execution: Own the Go-to-Market process for assigned features, from drafting business requirements (BRDs) to post-launch monitoring and continuous improvement.

3. Ecosystem Development & Partnership Integration 

1. API Integration: Collaborate with MTN Technology and business teams and external developers to onboard third-party applications into the MoMo platform.
2. Strategic Partnerships: Forge collaborations with banks, government agencies, and innovation hubs to enable cross-platform transactions and expand financial inclusion.
3. Merchant Empowerment: Design and deploy digital tools that strengthen SME capabilities and enhance MoMo adoption.

Key Performance Indicators (KPIs) 

• Innovation Pipeline: Number of ideas successfully transitioned from ideation to pilot phase.
• Ecosystem Depth: Growth in active third-party integrations and applications within MoMo.
• Lifecycle Efficiency: Reduction in time-to-market for new features and updates.
• Financial Inclusion Impact: Increase in active users of non-transfer services (e.g., MoMo School Fees, MoMo Loans).

Education:

• Bachelor’s degree in computer science, Information Technology, Business, or Software Engineering
• At least 5 years in product management or innovation roles, ideally within fintech, telecoms, or technology startups

Experience:

• Strong proficiency in Agile/Scrum methodologies, experience with API marketplaces, and deep knowledge of mobile financial service (MFS) platforms
• A forward-looking “Techco” orientation, focused on building value-added platforms beyond connectivity.

Skills

• Risk, Compliance & Audit Readiness
• Delivery focus and continuous improvement mindset