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22 Jun 2020

Senior Program and Operations Manager at International Lifeline Fund

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Job Description


About US:

International Lifeline Fund (Lifeline) is a non-profit organization that began working in refugee and displacement camps, emergency settings, and emerging markets in 2003 to enable sustainable access to fuel-efficient cooking technologies and reliable safe water. Lifeline operates under the conviction that many of the core problems underpinning global poverty – such as lack of access to efficient cooking technologies and clean water – can be addressed through market forces that sustain community-driven economic growth and livelihood benefits. With all our initiatives, Lifeline’s approach engages community stakeholders in the design, ownership, and long-term profit of these natural resource enterprises.

Job Summary:

The Senior Program and Operations Manager will manage programs in partnership with international agencies, such as the UN World Food Programme, and other local partners, including community based organizations and district government officials. To balance the needs of the most vulnerable with the growing East African market for efficient energy products, the SPOME will lead Lifeline’s stove manufacturing facility in Lira, producing some of the highest value and most affordable efficient cookstoves on the market. With over 60,000 stoves manufactured and distributed last year, Lifeline Stoves one of the largest manufacturing enterprises for efficient cookstoves in Uganda.

The SPOME will assist in designing humanitarian projects, assist in developing proposals, formulate budgets, analyze data, produce reports, attend relevant meetings, coordinate with various stakeholders and cultivate partnerships. He/She will be accountable for monitoring, evaluating and documenting learnings of the project deliverables. He/She will be instrumental in the seamless operation of Lifeline’s Fuel-Efficient Cook Stove production facility to meet the goals and objectives of its social enterprise activity. He/She will also work alongside/delegate authority to key supervisors to oversee operations for uninterrupted and efficient production processes.

Key Duties and Responsibilities:

  • Organize programs and activities in accordance with the mission and goals of the organization
  • Develop and manage program work plans to coordinate activities in alignment with program timelines and outputs/outcomes
  • Lead implementation teams and foster a culture of mutual respect, enthusiasm, opportunity, and growth
  • Ensure project goals and objectives are met per program requirements, including critical analysis of program activities and data
  • Review, edit, and submit weekly and monthly program reports (narrative and financial) to Country Director and Global Program Manager
  • Participate in regular development and leadership team meetings at Country and Global levels
  • Assist with proposal development and partner liaising as needed
  • Manage hiring of new program officers, per program needs and budget allocation

Cookstove Operations Management

  • Manage the operations of the cookstove production in Lira
  • Prepare, analyze and issue production and performance reports
  • Create and enforce quality control standards procedures in terms of production and operations
  • Prepare annual forecast and quarterly operating budgets and monthly reports in coordination with the Country Director
  • Maintain a safe work environment and ensure compliance needs are met
  • Analyze factory production data and devising improvement strategies
  • Develop and implement a preventative maintenance program
  • Track expenses and actively analyze cost saving methods
  • Maintaining clear communications with logistics team to ensure proper logistical support for the factory
  • Work very closely with Lifeline Production team, CD, HQ Deputy Director, and relevant external consultants in strategic program improvements and develop tools, which optimize production and operations
  • Work closely with CD regarding all procurement, contract agreements with vendors and suppliers and respecting all Lifeline and donor financial policies and protocols for transactions related to Stove production

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in Mechanical or Industrial Engineering or related field preferred
  • Five years of program management experience
  • Proven experience in program management and operations
  • Experience with community & government engagement/training
  • Familiarity with different business/financial models in emerging markets
  • Working knowledge of different household and institutional energy technologies and their cost vs. benefits
  • Able to lead root cause analysis investigations
  • Excellent communication skills
  • Familiarity with AutoCAD is a plus & proficient in MS office preferably with advanced Excel knowledge
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Method of Application

All candidates should Email an updated CV, references and any other applicable documentation to [email protected]

Closing Date : 30th June 2020





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