About US:

NIC Holdings is one of the largest financial institutions in East Africa with a network of branches spread across the country, offering a full range of insurance products and services in Life and Non-Life insurance businesses and Financial Management. NIC Holdings has two subsidiaries which include NIC General Insurance Company Limited and NIC Life Assurance Company Limited.

Job Summary:

The Assistant Manager IT – Business Systems will be responsible for managing all organization business software systems technologies and providing technology support and training.

Key Duties and Responsibilities:

• Deputize for the Manager IT /Head ICT
• Assist in supervising the IT interns
• Assist in the full business automation efforts. This includes migration to the AIMS application software and other business applications that may be deployed.
• Assist in developing new software applications and/or modules as and when needed
• Test developed application systems.
• Administer/Monitor the email system.
• Provide help desk support on the AIMS application software including implementing approved modifications to the system.
• Provide advanced help desk support to staff on all NIC systems and network
• Assist personnel of other departments as an IT resource.
• Consult with management and users to determine the business system needs.
• Analyzing and communicating end user needs by translating business requirements into software requirements.
• Designing and updating systems to meet the business goals
• Making recommendations for solutions or improvements to the business that can be accomplished through new technology or alternative uses of existing technology.
• Develops and maintains technology policies, standards and procedures manual; develops and maintains related technology checklists.
• Responsible for the discovery, mitigation and documentation of information technology risks.
• Responsible for the completion of monthly risk management reports.
• Part of the team that prepares, maintains and tests a technology disaster recovery plan.
• Any other professional duties as may be required from time to time.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s Degree or its equivalent in IT or Computer Science
• At least two (2) years post qualification work experience performing similar tasks.
• Thorough knowledge of the AIMS Insurance Application is an added advantage.
• At least two years’ experience in a software support or development
• Demonstrated programming skills with commercial experience is highly desirable
• Demonstrated SQL and some PSQL programming skills is highly desirable
• Demonstrated Web Development skills is desirable
• Good formal documentation skills is highly desirable
• Demonstrated investigative and problem solving skills is highly desirable
• Knowledge and ability to troubleshoot Windows and Linux operating systems.
• Knowledge and ability to troubleshoot Internet communication peripherals (modems, routers)
• Understanding of TCP/IP networks and security systems
• Understanding of LAN and WAN communication and configurations.

All Interested and qualified candidates should submit their applications accompanied with a detailed Curriculum Vitae (CV),

photocopies of academic documents and certificates to

[email protected]

Closing Date : 15th July 2020