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28 Aug 2020

Program Officers x2 at Mercy Corps

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Job Description


The primary focus of the Program Officer will be to support the community level team in adapting and scaling integrated activities in respective Districts in collaboration with local government and private sector structures. The Program Officer will be responsible for oversight of quality activities in the assigned District, supervising the Program Assistants. The Program Officer will ensure the day to day implementation of the diverse Apolou i.e. Governance, WASH, MCHN, Livelihoods, gender and SBCC in consultation with the District Team Leader, and working closely with the Technical Team. He/she will provide technical and operational support to the Program Assistants ensuring that activities are implemented according to scope and timeline. The Program Officer will directly respond to the needs of communities through the integrated set of activities under Apolou. The Program Officer will both supervise a team of Program Assistants, and themselves mobilize the different groups / platforms within their community, and determine the capacity building needs of the group leaders, together with mobilizing the surrounding government and private sector systemic structures and similarly identify capacity building needs of these structures. The Program Officer and their team will adopt an “adaptive” management approach to understand the needs of the groups within the community and the external support structures, and through the District Implementation Team Leader connect with the Technical Team to determine appropriate capacity building measures to sustainably strengthen the capacity and commitment of community leaders and extension agents. The Program Officer will work closely with the Technical Team to best determine layering of activities within a community, based on need and availability of resources. This will provide an opportunity for staff growth in various technical areas but also benefit the participants in that they receive a cross sector of interventions/services delivered at the same time through community dialogues. The role of Program Officer will be to identify community needs for capacity building, seek for technical support through the District Implementation Team Leader and the Technical Team, to train, oversee, support and work with other Governance structures both formal (VHTs, WUCs, ALCs etc.) and informal (Traditional Authorities i.e. elders, kraal leaders etc.) in community engagement meetings/dialogue processes. The Program Officer will collaborate with the wider Implementation team to ensure that activities are sequenced, layered and integrated for comprehensive service delivery. The Program Officer will closely work with staff from local partners in the Apolou Activity to strengthen integration. The Program Officer will be supported by the District Implementation Team Leader, the broader implementation team, and the Technical Team. The Program Officer will work closely with MEL teams to ensure that data capture into Comm Care takes place. .

Essential Job Responsibilities
PROGRAM IMPLEMENTATION
● Provide leadership and daily oversight for planning and implementation of Apolou Activities
including; mentorship, support supervision and managerial support to program assistants in the
respective District.
● Support the District Implementation Team Leader in the development of activity plans, budgeting
and reporting format for the implementing team.
● Support the District Implementation Team Leader in advocacy and maintenance of partnership with
the relevant departments of the Local Government at Sub County and District level.

● Support the District Implementation Team Leader in the design, implementation, monitoring and
evaluation of the program activities, in accordance with Mercy Corps Apolou objectives.
● Contribute in the development of training curriculum, project tools, and IEC materials; facilitate
nutrition related trainings for community level staff as well as support with staff capacity building
process.
● Supervise the activities and performance of Program Assistants; conduct routine team meetings,
adhere to performance reviews timelines, troubleshoot challenges and standardize implementation
approaches.
● Identify and document best practices and failures in Apolou Activity programming and provide
timely feedback to the District Implementation Team Leader.
● Collaborate with the MEL team
● Ensure timely and consistent submission of project reports, success stories and other relevant data
to the District Implementation Team Leader (i.e. weekly, monthly and quarterly reports)
● Provide oversight to the program assistants in regards to adhering to procurement, finance and
security policy and procedures, ensuring proper documentation of processes.
● Work closely with the implementation and technical overall teams to coordinate day to day
operations and logistics to maximize use of resources and ensure complementary programming.
● Provide oversight trainings to governance structures under the different thematic areas e.g. RACs,
LEGs, FEGs, Silk Agents, Natural Leaders, VHTs, lead mothers and ultimately, neighbor women to
mitigate losses in the cascade of information and ensure quality control through clear
documentation processes.
GENDER AND YOUTH INTEGRATION
● Ensure that program activities apply gender equity and youth empowerment principles, and meet
the varying needs of men and boys; women and girls; and other vulnerable groups.
MONITORING AND EVALUATION
● Provide ongoing mentorship to Program Assistants on data collection processes for completeness,
accuracy and timely submission.
● Oversee the Governance structures filling system in the assigned District/Sub-County and ensure
that information is organized according to the reporting and auditing needs of the program.
● Responsible for the assigned District data collection including gender and age disaggregated data,
data validation, assuring quality control measures, timely data submission and communicating to
MEL sector focal person.
● Through the field staff, support and mentor community partners on data collection and use.
● Supervise the Program Assistants in data collection and entry to regularly update the Activity
Tracker
INFLUENCE AND REPRESENTATION
● Support and coordinate visits from district and sub-county government, regional and HQ based
staff and external visitors, such as donors and media, in collaboration with purpose leaders i.e.
Governance, MCHN, WASH, Livelihoods, gender and Implementation Director.
● Support the District Implementation Team Leader in coordination and communication of field
activities with other NGO and local government partners to avoid duplication of services and
support an enabling environment for health promotion.
● Establish and maintain a productive working relationship with the local Government and Sub
Counties, working in unison to develop complementary joint monitoring, evaluation and adaptive
management structures where possible.
ETHICS AND INTEGRITY
● All Mercy Corps staff are expected to behave ethically and demonstrate highest integrity in their
professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption,
abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to
disciplinary action or may lead to termination.
SECURITY
● Ensure data protection policies are adhered to, establishing security controls for software, hardware
and archive beneficiary databases
● Ensure compliance with security procedures and policies as determined by country leadership
● Proactively ensure that team members operate in a secure environment and are aware of policies
ORGANIZATIONAL LEARNING
● As part of our commitment to organizational learning and in support of our understanding that
learning organizations are more effective, efficient and relevant to the communities they serve, we
expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps
as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
● Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development
work, while actively engaging beneficiary communities as equal partners in the design, monitoring
and evaluation of our field projects.
● Sensitise communities on Apolou’s CARM system and encourage them to share feedback
through the promoted channels
OTHER:
● Conduct himself/herself both professionally and personally in such a manner as to bring credit to
Mercy Corps and to not jeopardize its humanitarian mission
● Other duties as assigned.
Supervisory Responsibility
Direct supervision of Program Assistants in the assigned District
Accountability
Reports Directly to: District Implementation Team Leader
Works Directly With: Technical, MEL, Gender & Youth, and Partnership & Compliance teams;
partners; and other Mercy Corps program, finance and operations staff

Knowledge and Experience
● A Diploma or Degree in a related field
● At least 3 years of related professional experience.
● Demonstrated skills in data collection, verification and documentation
● Proven skills in networking, team-building, community consultations and organizational
development;
● Excellent reporting, communication and representation skills
● Willingness to consider new perspectives, promote gender equality and engage in advanced
gender training.
● Ability to ride a motorcycle and he/she should be in possession of a valid driving/riding license.
● Proven knowledge and capacity in using computer basic applications MS word, Excel and
internet.
● In-depth knowledge of the social, cultural and economic context of Karamoja a plus.
● Fluency in local languages prevalent within the operational district where assigned (highly
desired).
Success Factors
The ability to communicate effectively, respectfully and enthusiastically with community structures will
be one of the position’s three success factors. The second will be the degree to which the Program
Officer drives results, producing scheduled outputs at deadline and to expected quality. The third
success factor will be the degree to which the officer effectively gathers activity monitoring and
evaluation data and utilizes data to inform activity implementation and program learning

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Method of Application

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Closing Date : 9 Sept, 2020





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