Job Title: Sales Officers (2 Positions)
Reports to: Real Estate Analyst
Department: Investment
Duty Station: Head Quarters

Main Purpose:
The Sales Officer is primarily responsible for generating sales leads on residential real estate projects being actively sold.

Duties and Responsibilities Include:
• Devising strategies and tactics aimed at convincing prospective clients to buy the Fund`s houses at the set terms and conditions.
• Actively devising ways to sell the Fund`s houses developed under the build and sell category, in the quickest and most efficient manner to maximize the return on investment.
• Help advising potential customers on which units to choose when selecting houses to buy.
• Opening and maintaining a file for prospective and existing buyers of houses and ensure that each customer who has successfully booked a house has a sales agreement if the project has been completed.
• Maintaining a database of all enquires and customers but also collect market information of comparable projects to inform sales pitches for the Fund`s housing projects.
• Making relevant follow ups for customers who have made enquiries or who have booked to buy houses but have not yet completed the full payment.
• Collecting quarterly market intelligence data on products in direct competition with the Fund`s existing and prospective products.
• Making appointments and showing buyers around properties.
• Finding buyers in a position to proceed with purchase of a unit at the communicated price and terms and conditions
• Referring buyers to mortgage arrangers for quotations and advice.
• Generating leads through referral and network systems and perform cold calling duties.
• Following up on generated leads to convert them into business-providing clients
• Conferring with clients to determine their home buying and selling needs and provide them with information on available properties and clients.
• Periodically reconciling customer accounts to inform timely recovery of amounts due.
• Explaining sales agreements and home owners’ association documents to customers and ensuring that they understand every term before they sign the contract
• Advising on budget required to undertake promotional activities to sell the houses and find a market for houses.
• Following up on payments that have booked houses.
• Liaising with legal to ensure timely execution of sales related documentation.
• Making presentations current units the Fund is selling and how they compare with the market and run clients through each house that they are interested in.
• Building relationships with brokers, mortgage providing banks and other market players to exchange information regarding available new homes and obtain market intelligence.
• Following up with clients through email and telephone and keep them abreast of developments.
• Providing clients with information on prices of houses and associated costs and handling negotiations.
• Providing input regarding house features, location and units on the market for new project concepts.
• Working with the property management team to ensure that the houses of unsold estates are clean and in a good condition.

Education Requirements:
• Bachelor’s degree from a reputable university in: Business-related disciplines, Real Estate Management, Engineering, Quantity Surveying, Architecture
• Diploma/certificate in Property management or Facilities Management is an added advantage

Related Job Experience:
• A minimum of 2 years’ work experience with at least 1 year being in selling of housing units or marketing and selling of new products in a reputable organization or firm
• Specific knowledge of property sales and process would be an added advantage.

Skills and Abilities:
• Good oral and written communication
• Excellent negotiation skills
• Good interpersonal skills
• Customer Centric
• Able to inspire trust and confidence in clients and buyers
• Knowledgeable about property sales and lettings law
• Able to work under pressure
• IT skills- MS Word, Excel, PowerPoint
• Planning and organising skills
• Ability to work in a team
• Analytical, judgmental and decision making skills
• Time Management