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23 Oct 2021

ACC Desk Specialist at DHL Global Forwarding, Freight (DGFF)

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Job Description


Overview
Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.

DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Connecting People. Improving Lives.
Currently we are looking for an ambitious and energetic ACC Desk Specialist in – DGF Uganda to execute pricing and validate adherence to standards and pricing instructions.
Would you like to support in execution of commercial pricing for the AFR Product and the implementation of the strategy in country?
If this sounds like something you would like to do, Please read on and apply only if you meet the essential knowledge, skills & experience!.

Key Responsibilities:
• Owns and maintains ‘Country ACC tariffs’
• Supports in execution of AFR and commercial strategy in local ACC
• Drives competitive pricing
• Executes pricing campaigns (e.g. seasonal offers)
• Searches for best pricing solutions in order to maximize profitability of AFR
• Provides pricing for Sales growth on country level (including standard factor-based pricing methodology), supports and follows up with Sales
• Provides correct and timely feedback to bids.
• Good Negotiation skill with the carriers
• Answers region to region pricing requests, from break-down of pricing instructions to roll-up of pricing input and submitting
• Executes country bid response, in particular qualification of bids received, formulation of bid strategy, gathering and checking of pricing inputs, consolidates country bid response
• Escalates need for decision making on risk taking through the Product Head
• Adheres to and complies with rules and principles
• Interacts with customers in alignment with Sales

Stakeholders and Customers
• Support country’s efforts in providing competitive quotations to customer timely
• Keeping in touch with customers for feedback on sent out quotation
• Support sales and products in securing competitive rates and submission of bids
Process Improvements
• Responsible for constant improvement and optimization of product pricing and service level quality
The ideal candidate will be reporting into the Head of Air Freight and will ideally have the following skills and attributes:
• Minimum of 3-5 years’ experience in many areas of AFR operations and pricing
• Good knowledge of the Air Freight and Forwarding Industry
• Good knowledge of Air freight product pricing
• Knowledge of the industry and stakeholders
• Strong project management skills and ability to cope with multiple bids in parallel
• Strong analytical skills and good communication skills
• Commercial experience/capabilities
• Ability to work under pressure
• Strong problem-solving mentality
• English language is a must

We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possibility to lead and manage team & further career development
• Flexible working hours with the possibility of occasionally working from home upon agreement
• Competitive salary
If this is something you would like to do, don’t hesitate and start your application.
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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