• Ensuring accurate and timely invoicing, reflecting products or services provided.
• Sending reminders for overdue payments and communicating with customers regarding outstanding balances.

2. Monitoring and Collecting Payments

• Regularly reviewing accounts to identify and address late or missing payments.
• Reconciling discrepancies, resolving payment disputes, and negotiating payment terms.

3. Reporting and Analysis.

• Maintaining meticulous records of payment details for easy reference and auditing.
• Compiling data to evaluate the organisation’s financial performance.
• Identifying trends, potential risks, and areas for improvement.

Technical Skills:

1. Financial Analysis & Reporting – Ability to analyze AR trends, aging reports, and provide insights.
2. ERP & Accounting Software – Proficiency in SAP, Oracle, QuickBooks, or other financial systems.
3. Regulatory Compliance – Knowledge of IFRS, GAAP, and tax regulations affecting receivables.
4. Credit Risk Assessment – Evaluating customer creditworthiness and setting credit limits.
5. Cash Flow Management – Forecasting collections to maintain healthy cash flow.
6. Reconciliation Skills – Ensuring accurate reconciliation of AR ledgers with the general ledger.
7. Billing & Invoicing – Expertise in managing invoice processing, discounts, and adjustments.
8. Collections & Dispute Resolution – Handling overdue accounts professionally and negotiating settlements.

Soft Skills:

1. Attention to Detail – Ensuring accuracy in invoices, reports, and reconciliations.
2. Problem-Solving – Resolving billing discrepancies and customer disputes efficiently.
3. Communication Skills – Interacting with internal teams and external customers effectively.
4. Negotiation Skills – Persuading clients to settle outstanding debts in a timely manner.
5. Time Management – Prioritizing tasks to meet deadlines for reporting and collections.
6. Customer Service Orientation – Handling customer queries and maintaining positive relationships.
7. Teamwork & Collaboration – Working with finance, sales, and customer service teams.
8. Adaptability – Handling system changes, new policies, and regulatory updates.