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24 Aug 2021

Advisor, Quality Improvement at University Research Co., LLC (URC)

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Job Description


URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.
Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.
URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission ( http://www.urc-chs.com/ ).

Project Overview:
University Research Co., LLC (URC) is implementing the USAID’s Regional Health Integration to Enhance Services in East Central Uganda Activity (USAID’s RHITES EC). The purpose of this project is to support the implementation of a comprehensive, integrated investment in regional health, HIV/AIDS and nutrition assistance. This five-year activity targets 12 districts in East-Central Uganda with an estimated total population of 4.1 million through a district-based integrated package of quality health, HIV/AIDS, nutrition and child development services. URC is seeking qualified candidates to fill the following positions at the Jinja town and district-based offices.

Job Purpose: The Advisor- Quality Improvement is responsible for assisting his/her supervisor in providing technical leadership, oversight and coordination of capacity building for integration of Quality improvement activities across all thematic areas and at all levels of implementation of project activities.
S/he will support the technical team to effectively design, implement, document and report about Quality improvement activities across the different thematic areas, in accordance with the Health Sector Quality Improvement framework and strategic plan. S/he will also work with the Ministry of Health (MoH) and relevant stakeholders to improve the quality of health care services in target districts.
S/he will have relevant experience technical and management expertise.

Roles and Responsibilities:
• Provide technical leadership, assistance, and capacity building for application of quality improvement methods across the project’s thematic areas and levels, strengthening integrated service delivery.
• Support the project and district teams to design, implement, monitor, and document the results from improvement collaboratives for the different thematic areas through training, coaching and experiential learning exchange activities.
• Identify and appropriately address QI capacity building needs at project, Regional, District, Health facility and community levels.
• Provide technical oversight for strengthening the functionality of QI teams at all levels in accordance with the Health Sector QI Framework and strategic plan.
• Coordinate bi-annual health facility performance assessments and client satisfaction surveys using the MOH and USG tools; and utilization of findings for improvement.
• Develop, implement and track annual, quarterly and monthly QI activity workplans and budgets, working closely with the supervisor and other team members.
• Prepare periodic program reports, as may be required.
• Work with the Monitoring, Evaluation and Learning teams to establish robust QI data management systems for the different improvement collaboratives.
• Lead the documentation and dissemination of QI related activities, progresses, successes, lessons learned and best practices
• Supervise other staff as designated
• Perform any other related duties as assigned

Required Experience & Qualifications
• Bachelor’s Degree in Medicine or Nursing and a master’s degree in Public Health, or related field.
• At least 5 years’ experience in implementing Quality Improvement collaboratives; providing technical assistance to project, District and facility-based Quality Improvement teams.
• Proven skills in supervision, planning, and management
• Proven experience in supporting QI projects for Maternal Newborn and Child Health.
• Proven ability to conceptualize, innovate and execute ideas, as well as transfer knowledge and skills to front-line service providers, specifically in the area of QI
• Excellent interpersonal skills
• Ability to express clearly and concisely ideas and concepts in written and oral form.

Desired Experience & Qualifications
• Experience with USAID, PEPFAR and or other donor projects.
• Experience collaborating and developing partnerships with Ministries of Health/National Programs, District Local Governments, donors, NGOs, and/or other stakeholders.
• Experience working within Uganda is strongly preferred.

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Method of Application

Qualified applicants should send via E-mail: [email protected] their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday, September 3rd, 2021, at 2: 00p.m addressed to:

Senior Human Resource Officer
University Research Co., LLC – Centre for Human Services
Plot 1 Bridge Lane, Mpumudde Division
P.O. Box 5053, Jinja, Uganda
Tel: +256 (0) 393 217 617, +256 200 300 900

While we thank all applicants for showing interest. Only short-listed candidates will be contacted for interviews.




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