Position:
Assistant Logistics Officer

Department:
Logistics and Customer Relations

KEY RESPONSIBILITIES:

• Export Documentation Management:
  • Prepare and verify export documents (commercial invoices, bills of lading, certificates of origin, etc.).
  • Ensure timely and accurate submission of documents to customs and freight forwarders.
• Logistics Coordination:
  • Track shipments and ensure timely delivery, addressing any issues that arise.
  • Monitor inventory levels to align with customer shipment demands.
• Customs Compliance:
  • Work with customs agents to ensure shipments comply with regulations in both exporting and importing countries.
  • Handle customs clearance and ensure/follow up timely payment of tariffs, taxes, and duties.
• Client and Supplier Communication:
  • Act as the main point of contact between the company, customers and suppliers and associated parties.
  • Provide shipment tracking and delivery updates to customers.
  • Communicate with suppliers and internal teams to confirm export schedules and packaging requirements.
• Cost Management and Budgeting:
  • Track logistics expenses and optimize shipping costs.
  • Negotiate freight rates and other shipping-related costs with providers.
• Risk Management:
  • Conduct due diligence and Ensure adequate insurance for shipments against damage, theft, or loss.
  • Address shipping issues, delays, or claims to minimize customer disruption.
• Stock and Warehouse Management:
  • Coordinate with warehouse teams to ensure coffee products are packed and ready for export.
  • Monitor stock levels to ensure timely order fulfillment.
• Continuous Improvement:
  • Stay updated on international trade regulations and shipping best practices.
  • Identify opportunities for process improvement, cost reduction, and better delivery timelines.
• Any other duty that may be assigned from time to time.

QUALIFICATIONS REQUIRED

• Bachelors in Logistics and Supply chain management or a related academic level.

Female candidates are, especially, encouraged to apply