The Associate Director – Program Management, will lead program management support for project implementation. S/he will provide oversight and quality assurance for project start-up, field-level implementation and monitoring, reporting, budget management and tracking tasks in close collaboration with technical, finance and operations staff. S/he will ensure an efficient and successful subgrant management process and will ensure compliance with internal and external regulations, including  adherence to budget, scope, and schedule requirements of the project.

Short-term employment services

Responsibilities

• Provide support to program management including development of annual workplans, ensuring smooth program implementation, track performance against project timelines, budget, objectives, and deliverables.
• Serve as a point of contact and interact independently with project colleagues using good judgment to monitor and address issues in a timely manner, and keeping senior project management apprised of activity progress.
• Coordinate routine and adhoc internal project management meetings, and proactively follow up with various managers to ensure actions agreed upon are accomplished.
• Provide support to the Project Director and HQ backstop to ensure that donor and HQ requests are appropriately responded to and deliverables duly submitted.
• Constantly troubleshoot, identify and elevate project implementation and management emerging issues to Project Director, Technical Director(s), and Director for Finance and Administration, as appropriate.
• Closely work with the Technical and Finance & Administration Directors and their teams to ensure an efficient and effective system for administration and management of sub-grants, including tracking sub-grant program deliverables.
• Assist project teams in planning and implementing capacity strengthening activities with grantees, as appropriate, and monitoring and reporting progress.
• Assist with the preparation of project deliverables (including reports, etc.) and documenting program activities.
• Proactively build and maintain a collaborative internal working relationship between operations, finance and program teams to ensure that logistics support tasks (payments for allowances and sub-grants) are seamless and fast.
• Maintain and update project tracking sheets for deliverables, sub-grants, budget analysis, and tracking dashboards and meeting notes, as well as maintaining relevant project files.

Applied Knowledge & Skills

• Effective knowledge of design, implementation, and management of multisector/international development programs funded by US government or other donors.
• Knowledge of donor planning and report systems.
• Highly proficient with MS Project, and the Microsoft suite of programs (Word, Excel, PowerPoint, Outlook, Visio).
• Excellent oral and written communication skills.
• Demonstrated analytical and problem solving skills.
• Ability to motivate, influence and work well with others

Problem Solving & Impact

• Solid operational and tactical decision maker with the ability to handle unforeseen issues.
• Decisions and actions have minimal to moderate implications with costs and short-term goals of management and the operations of an area within the department.
• Problems encountered are often minimal to moderate; narrowly defined and require basic approaches to resolve them.

Qualifications and Experience

• A master’s degree in management or public health or its equivalent – Knowledge/Information Services, Communications, Education, Environment, Health, Behavioural, Life/Social Sciences, International Development, Human Development or Related Field.
• Project Management (PM) Certification is of added advantage.
• Minimum of 10 years’ experience with program management (including 3+ years of line management experience), cross-cultural communications, US Government rules and regulations.
• Articulate and professional, able to communicate clearly and positively with clients and staff.
• Must be able to read, write, and speak fluent English
• Prior team lead experience and supervisory experience required
• Proven ability in smoothly working with and navigating work environments with multi-dimensional teams

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.