The Teller reports to the Cash Officer.

The incumbent should possess the following competencies:

• Excellent interpersonal and communication skills
• Strong risk & control awareness and knowledge of mandatory Banking control practices.
• Ability to handle daily cash payouts and receipts in various currencies including bulk transactions.
• Maintain a good differences history progressively improving with experience.
• Strong Analytical and problem solving skills

Qualifications and Experience

• Minimum University Honors Degree
• Knowledge of the Uganda Bankers Association consumer protection guidelines.
• Excellent working knowledge of internal compliance and regulatory requirements.
• Knowledge on causes and how to mitigate fraud.
• Knowledge of bank products & services not limited to cash operations, trade operations, cash and tellers functions, FX/MM products.

The Job Description and Responsibilities

• Receiving and processing of Cash/Cheque instructions deposited over the counter.
• Provision of high quality customer services/experience.
• Performing daily 3-way reconciliation for all Cash in-transit (CIT) deposits.