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13 Jul 2019

Call Centre Agent at Barclays Bank

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At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation

Barclays moves, lends, invests and protects money for customers and clients worldwide.  With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people.

For further information about Barclays, please visit our website

Overall Role Purpose

To provide excellent service to all customers through provision of product information, real time resolution of customer queries, complaints, handling and   identification of customer needs through leads generation.


General Working Conditions/Inherent Requirements


  • Frequent Visual, listening concentration, sitting, telephone & computer usage
  • The job involves shift work where all advisors maybe required to work in varying shifts on rotational basis to a maximum of 48Hours per week in any cycle of shifts scheduled.
  • Will be required to conform to schedule adjustments based on business needs.
  • Observe requirements and obligations under the workplace health and safety practices.
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