In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d’Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent. And that’s where you come in….

How You’ll Help Us Achieve It

We’re looking for a cash operations assistant who’s resourceful and excited about getting things done. You’ll be responsible for managing cash recovery from our agent network as we rapidly scale our business in Uganda

In this role, you’ll:

• Seek to understand all our cash movements in Uganda
• Execute approved instructions and money movements with integrity and in a timely manner.

Tasks include:

• Review the daily money movement schedule for the day and ensure approved tasks and priorities are taken care of.
• Work with our partner banks to ensure that cash availed to our CIT partners in time
• Send daily money movement reconciliations as per assigned tasks
• Ensure secure, efficient, and timely delivery of all cash-in-transit as per assigned tasks to the partner
• Coordinate the collection of cash to be deposited in the adequate bank accounts by agents or super agents for next day usage
• Manage cash dispatch to the premium agents as may be approved by your line manager
• Maintain excellent relationships between the company and our partner banks
• Immediately report to the line manager any changes or variances taking place in the way that a job is normally handled
• Execute all operations seamlessly in strict compliance to the internal approved process

Key details

• Location is based in Kampala
• Work authorization in Uganda required

Requirements

• Proficient in English and other local languages
• At least 4 years relevant experience in treasury or operations
• Bachelor’s Degree in a Finance or Management related course

You might be a good fit if you.

• Uphold integrity at all times
• Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth
• Demonstrate tenacity and a willingness to go the distance to get something done
• Are comfortable defaulting to over-communication and overreaching when it comes to urgent troubleshooting needs
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change
• Are analytical in your approach to problems (Very important!)
• Are excessively detail-oriented and seek to achieve excellence in everything you do
• Moves swiftly and executes tasks timely.
• Have worked at a financial institution (bank, money transfer service or micro-finance, mobile money) at a supervisor level

Our team

• We have a rapidly growing in-country team in Senegal, Côte D’Ivoire, Mali and Uganda, plus remote team members spread across the world. We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
• We foster autonomy for our employees. You’ll own your own projects at every stage, from understanding the problem to monitoring your solution in production.
• We’re backed by world-class investors including Sequoia, Stripe, Founders Fund, Ribbit Capital, Y Combinator, and the cofounders of PayPal.