Position: Debt Collection Officer
Reporting to: Business Director but through Head Accountant
Main Purpose: The Debt Collection Officer is responsible for realizing and meeting debt collection targets and giving support to the management of the debt portfolio. .

Key Duties and Responsibilities:
• Handling outsourced debts and meeting collection targets in order to maintain a positive cash flow.
• Generate client statements and Demand Letters and manage the escalation process.
• Allocate payments to respective debt accounts so that debtor information and balances are kept accurate.
• Support the debt portfolio management, to ensure that the portfolio is accurate and up-to-date.
• Deal with and manage client correspondence to ensure service level expectations are attained and maintained within the acceptable turn-around time.

Qualifications, Skills and Experience:
• The applicants should preferably hold a Diploma Degree in Economics, Business Administration, Commerce or relevant field.
• Relevant work experience of working in a debt collection environment is an added advantage
• Computer literacy is essential and mandatory
• Integrity, Innovativeness, Excellence, Assertive negotiation skills, excellent communication skills, interpersonal skills, telephone manners and techniques and ability to assess issues/situations
• Ability to understand terms and conditions of contracts and outline a resolute collection strategy.

All suitably qualified candidates should submit their applications to the address below; [email protected] before 27th July 2020. Attach CV and copies of academic documents with day phone contacts. Only shortlisted candidates will be contacted. Candidates who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.