Essential Duties & Responsibilitiess
• Identify and contact potential customers for business opportunities.
• Communicate with customers through phone, e-mails, chats and personal visits.
• Respond to customer queries promptly and professionally.
• Organising for deliveries for any product ordered online.
• Manage and execute outbound multi-channel prospecting strategy. Plan and prioritize sales activities and customer engagement to exceed assigned sales targets.
• Drive opportunity creation, deal progression, and closure of new business within defined account segmentation.
• Expands sales within existing and/or new accounts while building relationships with key decision makers.
• Own and manage sales excellence in forecasting, pipeline development, and CRM opportunity management.
• Define and execute upon go-to-market strategy to identify incremental pipeline gains and revenue within whitespace accounts. Align and collaborate with sales ecosystem (Pre-Sales, Business Development, Customer Success and Renewals) to implement go-to-market and generate net new business.
• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc).
• Lead demand generation and promote campaigns from conception, planning, execution, and launch to post-launch analysis.
• Explores and understands customer requirements on both a business and technical level to create a strategic plan of action.
• Prepare and conduct virtual presentations, while maintaining effective communication with customer decision makers and influencers.
• Responsible for large, diverse, complex territories and/or products
• Work towards exceeding assigned business, pipeline and revenue goals while ensuring a customer first approach
• Generate prospective customers through cold calling and may qualify and follow up with sales leads
• Responsible for establishing and maintaining relationships with channel partners.
• May perform other duties and responsibilities.

DESIRED EXPERIENCE:
• Digital marketing knowledge and experience preferred: SEO, PPC, social media, Content Marketing, Web Development, E-commerce services, graphic design skills.
• Experience/knowledge using the following platforms: HubSpot, SEMrush (SEO tools), Google Analytics
• Experience in a high-volume telecommunication sales position; cold calls/outbound, as well as inbound
• Proficient in Microsoft & Excel, applications and internet-savvy
• Experience in a high volume/fast-paced industry is preferred; experience in identifying prospective clients through various marketing channels

DESIRED SKILLS
• Winning mentality and a keen focus on driving new business results
• Excellent oral and written communication in EN and FR
• Be adept at building relationships with clients and be on the lookout for client opportunities
• Strong team player with a “’can-do” attitude and passion for excellence; self-started, self-motivated and independent
• Excellent phone manner and articulation (confidence and sense of humour a huge plus!)
• Results-oriented and eager to succeed
• Strong negotiation skills, persistence and resilience
• A positive attitude with a desire to constantly improve
• Highly organized and strong time management skills
• Ability to multi-task and comfortable interacting with other departments