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7 Jan 2026

Director of Operations at Pearl of Africa Hotel

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Job Description

The Director of Operations oversees all day-to-day hotel operations, ensuring consistent delivery of luxury service standards across all departments.

Key Responsibilities

  • Oversee Rooms, Food & Beverage, Spa, and support departments
  • Implement and monitor Standard Operating Procedures (SOPs)
  • Drive operational efficiency and service excellence
  • Support the GM in strategic and operational planning
  • Ensure health, safety, and regulatory compliance

Qualifications & Experience

  • Bachelor’s degree in Hospitality Management or related field
  • Minimum 7 years’ experience in hotel operations, with 5 years at senior management level

Core Competencies

  • Operational leadership
  • Process optimization
  • Quality assurance
  • Cross-department coordination

Important Notes

  • Only shortlisted candidates will be contacted
  • Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees
  • All information provided will be treated with strict confidentiality
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Method of Application

All applications must be submitted no later than Tuesday, 4th February 2026. Applications received after this date will not be considered. How to Apply Interested and suitably qualified candidates are invited to submit their applications electronically. Applicants Must Submit the Following:
  • A detailed and updated Curriculum Vitae (CV) outlining relevant professional experience and achievements [email protected]
  • A formal application letter clearly stating the position applied for and summarizing suitability for the role
  • Certified copies of academic and professional qualifications
  • At least two (2) professional referees, including current or most recent employer, with valid contact details
  • A copy of a valid National ID or Passport (for identification purposes)
Submission All applications should be sent  Subject Line Format: Position Applied For – Full Name (Example: Events & Public Relations Manager – Okurut Samuel)



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