Job Summary
The primary role of the dispatch office is to receive dressed chicken from abattoir production, sort, process and dispatch sales orders as per SAF guidelines while ensuring the accomplishment of goals and targets set by Management.
• Reconcile all customer orders against available stock.

Prepare a restock plan and share it with the abattoir production supervisor for the formulation of a production plan.
• Receive processed dressed chicken from the abattoir supervisor against a Key Position production shift report.

Responsibilities
• Receive all abattoir stock from production.
• Properly arrange stock in the cold room.
• Receive customer orders from the Distribution Centre and ration the dispatch.
• Daily reconciliations of all dispatched stock against stock receipts from the cold room, chiller and blast freezers.
• Think creatively on how to timely and accurately serve customer orders full so as to ensure customer satisfaction.
• Handle all dispatch team queries related to placed orders.
• Responsible for coordinating the movement of dressed chicken from the abattoir to the DC

Perform administrative activities i.e. organising and coordinating activities to ensure they deliver effectively and uphold SAF values.
• Assist with truck loading as per SAF SOP to ensure 100% loading efficiency.
• Ensuring smooth operation of dispatch controls, full utilisation of weighbridge, monitoring effectiveness of order make up team.
• Leading weekly and monthly stock counts, shop spot stock counts and rotation of the drivers to ensure all potential areas of fraud are in control
• Implementation of approved SOPs and dispatch SOPs whilst ensuring compliance to internal controls.