10 Jan 2017

Duma Works Jobs in Uganda : IT Systems Engineer

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The IT Systems Engineer will mainly develop, install, deploy, test configure and optimize IT systems and networks used within our client based infrastructure. The incumbent will be part of a team of engineers that demonstrate technical competency, delivering mission critical infrastructure and ensuring high levels of availability, performance and security.

Key Duties and Responsibilities:  

  • Manage and monitor all installed systems and infrastructure.
  • Provisioning, installation, configuration, testing and maintenance of systems hardware and software and related infrastructure.
  • Maintain security, documentation, backup, and redundancy strategies.
  • Work with the sales team and customer to come up with Project scope
  • Participate as a team leader in implementation of projects.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently. Able to carry out Proof of Concepts (PoC’s).
  • Provide 2nd and 3rd Level support. (On or Off Site support)
  • Liaise with vendors and other IT personnel for problem resolution

Qualifications, Skills and Experience:

  • The applicants for the IT Systems Engineer job placement must hold an Advanced/High Diploma in IT
  • At least five years’ experience.
  • Strong Linux and Microsoft system Administration skills
  • Desirable knowledge in Cloud and Virtualization technology. VMware certification will be an added advantage
  • Account management experience and/or customer engagement responsibility is desirable.
  • Ability to research problems and document their solutions.
  • Strong decision making skills.
  • Good communication skills are necessary.
  • Ability to write and speak proper English.
  • Desirable Knowledge in 2 or more storage technologies (NetApp, EMC). Certification will be an added advantage
  • Responsibilities will at times be required to be done in the evenings and weekends, sometimes with little advanced notice.
  • Good team player
  • Occasional travel required to offer remote services or attend product training.


How to Apply

All suitably qualified and interested candidates should send a cover letter and detailed CVs via E-mail to:  [email protected] with the subject line as “2609”, Your Full name &  Phone number e.g. 2609 Okedi Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application will not go through. You can also send updated CV to [email protected]

 Deadline: 20th January 2017

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