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21 Apr 2020

Fraud Team Lead at M-KOPA Solar

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Job Description


About US:

M-KOPA Solar is the global leader of “pay-as-you-go” solar home systems.

Since its commercial launch in October 2012, M-KOPA has connected more than 700,000 homes in Kenya, Tanzania and Uganda to solar power, and in January 2019, M-KOPA extended its payas-you-go solution to smart phones.

Job Summary:

The purpose of the Job is to provide a framework for forensic auditing of all suspected fraudulent activities on M-KOPA devices and equipment, implement the framework and provide leadership to the fraud team.

Key Duties and Responsibilities:

  • Develop and maintain policies and processes to address fraudulent activities on MKOPA products.
  • Support the team on closure of all fraud cases within stipulated timelines and leading on fraud investigations.
  • Provide leadership and guidance to the fraud field investigators and Fraud Analysts.
  • Support the fraud analyst in effecting DSR suspensions and act as a link with the sales team on DSR discipline.
  • Provide insights on fraud field intelligence and improving of internal controls
  • Manage weekly, monthly and quarterly reporting on fraud trends to key stakeholders in the business.
  • Design and implement progressive training material for the fraud team and sales team.
  • Manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance cooperation on mutually beneficial information, fraud investigations, asset tracing & recovery etc.
  • Propose, discuss, and agree recommendations to improve control weaknesses identified during investigations and regularly follow up for their implementation.
  • Proactively conduct Fraud Reviews in critical or high fraud risk areas.
  • Manage a robust and risk-based intelligence-gathering network in all areas.
  • Collaborate with the Credit Team to improve data accuracy and reliability for reporting.
  • Consult with the Director – Credit to ensure the fraud team is working efficiently towards achieving its objectives.

Qualifications, Skills and Experience:

  • Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
  • Knowledgeable in identifying indicators of fraud through data mining and analytical exercises.
  • Interpersonal skills to effectively communicate with and manage business expectations with key
  • A positive, learning-oriented attitude and capacity for self-empowerment.
  • At least two years’ work experience in a professional role.
  • Proficiency in Excel, PowerPoint, Word, and understanding of statistics and quantitative methods.
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Method of Application

Submit your CV and Application on Company Website : Click Here

Deadline: 27 April 2020





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