7 Jan 2026
Front Office Manager at Pearl of Africa Hotel
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- Company: Pearl of Africa Hotel
- Location: Uganda
- State: Uganda
- Job type: Full-Time
- Job category: Administrative Jobs in Uganda
Job Description
Role Overview
The Front Office Manager ensures seamless guest arrival and departure experiences while leading front desk and guest relations teams.
Key Responsibilities
- Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
Qualifications & Experience
- Bachelor’s degree in Hospitality Management
- Minimum 5 years’ experience in front office operations, including supervisory roles
Core Competencies
- Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
Important Notes
Only shortlisted candidates will be contacted
Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees
Method of Application
Interested and suitably qualified candidates are invited to submit their applications electronically. Applicants Must Submit the Following:- A detailed and updated Curriculum Vitae (CV) outlining relevant professional experience and achievements [email protected]
- A formal application letter clearly stating the position applied for and summarizing suitability for the role
- Certified copies of academic and professional qualifications
- At least two (2) professional referees, including current or most recent employer, with valid contact details
- A copy of a valid National ID or Passport (for identification purposes)
