Organization Description:

It is existentially urgent to figure out a way to insure the uninsured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.

Turaco is a fast-growing financial services start-up in East Africa that is bringing a new model to health and risk financing for emerging customers. Turaco is a subscription-based insurance for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out, and fast.

Since launching in Feb 2019, Turaco has acquired 40,000+ end users. Over the next 24 months, that will grow to 500,000+ end users. We are growing very fast, and we need leaders who can grow with us.

To learn more, visit: www.turaco.insure

Your mission:

Operating in a key leadership role for Turaco, the General Manager in Uganda reports directly to the CEO and will oversee all aspects of Uganda’s business operations and is responsible for leading Turaco’s Uganda team, hiring and developing new employees, overseeing general operations including field sales and claims management, leading business development efforts, partner management, and underwriter management.

The General Manager will also have P&L responsibility, ensuring Turaco achieves revenue and gross margin targets, as well as manage Turaco’s Uganda expenditures.

Key Roles & Responsibilities:

• Culture: create a business and develop a team that is full of people who believe in our vision and values. People who are ambitious and are committed to caring for and protecting everyone who needs protection in Uganda. People who do the right thing, and have fun doing it.

• P&L Responsibility: own the P&L from both a revenue and cost standpoint. Ultimately responsible for making the Ugandan business grow and be profitable.

• Account Management: ensure successful execution of pilots, evolving them into long-term distribution partnerships and managing all business partnerships with the support of your team. Act as the primary point of contact for all key accounts.

• Underwriter Management: ensure Turaco Uganda maintains strong relationships with its Underwriter partners, as well as develop new partnerships as needed.

• Sales/Business Development: with the CEO, develop the Uganda partnership pipeline, lead new business efforts, draft and present pitch decks, and move new partnership through the sales process from pitch to contract signature.

• Operations Management: lead Uganda operations team to create amazing customer experiences, both for end-users and for business partners. Achieve all operational objectives and KPIs.

• Team/HR: relentlessly work to build an awesome team. Responsible for recruiting, hiring and firing decisions, goal setting, and people development.

• Finance, Admin, Legal, Office: manage the details of the Uganda business ensuring Turaco meets local standards for financial reporting, tax filing and reporting, local governance and administrative requirements.

• Strategy: work with the founders and company leadership to continually improve Turaco’s strategic position and planning. Regularly participating in strategy discussions or ideation.

Key Qualifications & Your Profile:

·    Live Turaco’s values – care and protect our customers, do the right thing, and have fun!

·    5+ years of professional experience in a similar function, with experience in a leadership or management role. Start-up or entrepreneurial experience is a plus

·    Experience leading a team and motivating people

·    Have a commercial mindset, be able to analyze data and marketing analytics and to report on the effectiveness and efficiency of growth drivers

·    Proven analytical, business planning, and management skills – exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, demonstrate sound judgment, and problem solve.

·    Really, seriously detail-oriented

·    Outstanding communication and interpersonal skills.

·    Experience with operational finance, revenue and expense forecasting and general compliance.

·    Demonstrated high EQ and ability to develop and motivate your team.

·    Bachelor/Undergraduate degree with excellent grades; preference toward an MBA

·    Readily available and confident in his or her abilities to close business opportunities and execute on product development with clients

Employee will, despite all individual responsibilities outlined, always be willing to undertake any activity needed for the successful operations of Turaco.