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11 Jul 2019

Human Resource Administrator at Sombha Solutions Store

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About US:

Sombha Solution Store is a Ugandan-owned technology and communications services provider founded in 2014 and is licensed by Uganda Communications Commission to provider voice and data services in Uganda.

Job Summary: The Human Resource Administrator reports to the Operations Manager – Enabling Functions and is generally responsible for:

  • Human resources tasks.
  • General administrative tasks.
  • Quality, Health, Safety and Environment (QHSE) tasks.
  • Reporting tasks.
  • Other tasks.

Key Duties and Responsibilities: 

Human Resources (HR) tasks:

  • Act as the company primary point of contact for HR.
  • Explain and promote established company HR policies and procedures to employees.
  • Prepare, update and recommend human resource policies and procedures.
  • Provide support and guidance to managers and staff.
  • Maintain the organisation structure by updating job requirements and job descriptions for all positions.
  • Create forms, templates, and other human resources related documents.
  • Schedule and oversee recruitment, orientation, entry and exit interviews.
  • Perform employee onboarding, development, needs assessment, and training.
  • Enter and update relevant employee information in HR databases; keeping both soft and hard copy files well organized and accessible to management staff.
  • Payroll administration.
  • Receive, compile and submit all employee monthly full time equivalent (FTE) reports to the finance team. Update the time tracker template as and when needed.
  • Prepare and keep up to date the staff annual leave plan.
  • Oversee the appropriate approval of requested leaves.
  • Ensure planning, monitoring, and appraisal of employees through the performance evaluation process.
  • Coach and discipline employees, hear and resolve their grievances and counsel them.
  • Prepare and keep up to date the staff training and development calendar.
  • Oversee agreed staff training and development programs.
  • Manage relationship and liaise with external partners e.g. insurance & medical partners.
  • HR legal and regulatory compliance.
  • Work with c-level management to establish and update the company wage, salary, benefits and compensations structure and policies.
  • Keep the HRM system up to date.

General administrative tasks:

  • Ensure that all company operational compliance and regulatory licenses are up to date; managing their renewal where needed.
  • Ensure a clean office environment.
  • Schedule relevant meetings and appointments; internal and external.
  • Create agendas and take meeting notes.
  • Make travel arrangements for staff.
  • Plan company events.
  • With guidance and approval from c-level management, plan the company’s philanthropic, community relations and charitable activities.
  • Manage office equipment and ensure staff responsibility and care for them.
  • Ensure stock of office supplies.
  • Manage office filing system and ensure smart and accurate filing of all documents.

Quality, health, safety and environment (QHSE) tasks:

  • Act as the company primary point of contact for QHSE.
  • Promote good QHSE culture in the company by ensuring staff awareness and compliance to policies and procedures.
  • Oversee review, update and maintenance of QHSE policies and procedures.
  • Organise and ensure staff attendance of relevant QHSE training programs.
  • Perform and assist in audits, compliance reviews, general risk assessments and other safety assessments and ensure recommendations are implemented.
  • Ensure that the company’s QHSE conforms to customer, internal, and regulatory/legal requirements.
  • Maintain a register of appointed QHSE committee members and support them with secretarial tasks.
  • Manage and maintain the relevant QHSE logs and documentation in a standard database; ensuring that it is well organized and that both soft and hard copies of all documentation are readily available to management.
  • Manage relationship and liaise with external QHSE partners.
  • Working with other departments to establish and ensure QHSE requirements and compliance.

Reporting tasks:

  • Prepare and submit relevant HR reports to the Operations Manager – Enabling Functions as needed.
  • Prepare and submit relevant administrative reports to the Operations Manager – Enabling Functions as needed.
  • Prepare and submit all relevant QHSE reports to the Operations Manager – Enabling Functions as needed.
  • Compile and share any other reports as requested.

Other tasks:

  • Ensure business is conducted with high integrity, confidentiality and that behavior aligns with company values.
  • Work with support departments to ensure smooth operations.
  • Preparation, monitoring and the management of budgets for the section.
  • Perform other tasks as assigned.

Qualifications, Skills and Experience: 

  • The ideal candidate should have a degree in Human Resources, Administration or any relevant field.
  • Two years of work experience.
  • Excellent verbal, written and spoken communication skills.
  • Confident individual with a proactive attitude.
  • Public speaking skills.
  • Leadership skills.
  • Problem solving skills.
  • High level of professionalism and confidentiality.
  • Excellent organizational, project and time management skills.
  • Demonstrated teamwork and customer focused service skills.
  • Excellent presentation, training and interpersonal skills.
  • High stress tolerance and problem solving skills.
  • Ability to work both independently and in a team-oriented, collaborative environment.
  • Computer literate especially with internet access, Microsoft office and G-Suite applications.
  • Fluency in English language.


  • Familiarity with CRM and HRM software.
  • Previous HR / Administration experience
  • Previous HSE experience.
  • Excellent telephone communication skills
  • Excellent & proven organisational skills.
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How to Apply

Candidates should send their Application letters, CV's And Academic docs in one pdf document to [email protected]

Deadline: 14th July 2019

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