Position: Human Resource Operations Supervisor

Reports to: Head Human Resources

Department: Human Resources Department

Job Summary: Responsible for overseeing and coordinating HR operations to ensure smooth and efficient processes. The role- will also focus on streamlining HR processes, improving employee engagement, and supporting the implementation of strategic HR initiatives while ensuring compliance with labour laws and company policies.

Key Responsibilities:

• Develop an annual manpower Plan and ensure timely talent recruitment, management, selection, and deployment in line with business needs.
• Periodically maintain updates and propose changes to the organization structure.
• Monitor and Implement Disciplinary and Grievance procedures and policies and report recurrent staff issues.
• Planned and implemented staff engagement initiatives to increase employee motivation and commitment.
• Develop and implement periodic staff surveys in line with the strategy.
• Manage staff separation in line with the policies and employment laws.
• Periodically monitor, analyze, and disseminate staff exit information to all key stakeholders.
• Oversee the processing of staff salaries, benefits and statutory deductions in line with Policy and employment laws.
• Perform Risk champion duties for the department and submit requisite reports.
• Oversee the administration and monitoring of all staff leave.
• Monitor Employee Relations, welfare and wellness programs.
• Implement quarterly Human Resource Committee meetings and submit reports/minutes.
• Submit periodic reports as per department work plan.

Education.

• A bachelor’s degree in human resource management, or a Bachelor’s degree in social sciences, with a Post graduate diploma in Human Resource Management
• A master’s degree in human resource management is an added advantage.
• Professional Human Resource Certification is an added advantage

Experience.

• A minimum of 3 years experience in Human Resource Management, preferably in a supervised financial institution.

Skills and competencies.

• Leadership and Team building
• Interpersonal skills
• Negotiation skills
• Creativity and passion for business development
• Proactive and decisive