The IT Specialist shall plan, implement, monitor and manage all UPMB IT systems to improve effectiveness and productivity of the users. .

DUTIES:
• Support facilities to set up and maintain electronic information systems and networks
• Develop and implement operational user network procedures for access and security of the systems
• support facility IT staff to utilize and manage Medical records through routine training and onsite technical support
• Monitor IT systems, provide timely advice to Management for replacements or upgrades
• Liaise with administration to maintain an up to date inventory of all computer hardware and software
• Support UPMB and facility M&E staff to conduct regular backups for data
• Manage LAN for UPMB and supported facilities viii. Provide technical support relating to Accounting packages, Linux software and other Information Management Systems.
• Contribute to the development of scopes of work and work plans that respond to organizational/project needs
• Participate in digital health assessments, disseminate results and lead discussions finding feasible solutions
• Identify and define user requirements and system architecture design for digital health solutions xii. Track digital health developments in the health care service delivery to understand their digital health needs, and identify appropriate innovative solutions
• Contribute to documentation and dissemination of lessons learned from health informatics activities
• Code and deploy IT solutions
• Provide technical support relating to medical records software and other Information Management Systems
• Maintain computers in good working condition
• Provide expert troubleshooting support; problem solving of the current IT databases
• Provide support in development and maintenance of all UPMB Implementing facilities databases, websites, internet, intranet and any other electronic/digital office applications
• Monitor performance of UPMB email communication and internet accessibility, liaise
• with the service providers to ensure the systems are up and running efficiently, and

Qualifications, Skills and Experience
• Degree in Computer Science, Information Technology or related qualification
• Post graduate qualification in IT, computer studies, Network implementation & support training from a reputable organization.
• At least three years’ work experience of providing IT support in a busy setting &knowledge in management of websites and databases.
• Knowledge of HIV medical records software
• Demonstrated analytical and problem solving ability, high level of integrity and ability to work with minimum supervision.
• Strong planning and organization skills – able to prioritize work load and meet deadlines.
• Excellent interpersonal skills