Job Summary
The learning and development officer is responsible for identifying staff training and development needs, and for planning, organizing, and overseeing appropriate training.
Key accountabilities /responsibilities:

• Conducting job evaluation surveys.
• Liaising with managers and interviewing employees at all levels to identify and assess training and development needs.
• Delivering and overseeing the training of individuals or groups of employees
• Compiling and presenting information
• Working closely with flight operations for crew recurrent training, conversions and other
• Implementing, advising on and monitoring appraisal schemes to effect training programs
• Supervising and monitoring progress made via training programs or schemes
• Ensuring employees receive statutory required training as per UCAA,IATA and other.
• Designing and assessing training programs.
• Coordinate the development, delivery and evaluation of staff learning and development programs and the implementation of an annual corporate training plan and budget.
• Develop and facilitate relevant “in-house” training sessions / programs.
• Liaise with training providers to ensure correct setup and equipment requirements are provided.
• Coordinate the development, delivery and evaluation of a suite of Leadership Development programs.
• Prepare reports on training effectiveness.
• Provide a consultancy service to managers & staff on learning & development and a resource to managers in sourcing appropriate branch specific training.
• Develop and coordinate the corporate induction programs, work experience and traineeship programs.
• Coordinate and optimize the employer incentives for engaging in Nationally Recognized Training.
• In consultation with the employee relations and performance officer, jointly co-ordinate the implementation of the Staff Annual Performance Review Program and associated support programs.
• Development of a comprehensive learning and development manual and charter.
• Identify and recommend areas of improvement in OD activities, services and policies.
• Assist with the development and implementation of organizational development / strategic OD and Business Improvement policy and programs.
• Act as the Organization Development representative on any committees, forums and focus groups as may be required.
• Constant report writing and submission on activities in progress and completed.

Academic Requirements and Relevant Experience

• Bachelor’s Degree in Business Administration, Human Resources, or similar
• Post Graduate Diploma in Human Resources
• 3-4 years experience in learning and development in a corporate organization
• Demonstrated experience in developing and evaluating training programs.
• Experience administering an online Learning Management System (LMS)
• Management of training records
• Proficiency in documenting processes and keeping up with industry trends

Required skills

• Attention to detail
• Verbal and written communication skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Excellent interpersonal and communication skills
• Effective Organization skills
• Writing skills
• Flexible
• Integrity
• Approachable
• Able to form good relationships