Job Summary
Implement and supervise all load controllers and the activities to ensure competence is maintained among the practicing staff.

Key Accountabilities / Responsibilities

• Coordinate ground handling activities to ensure delivery of safe effective and punctual aircraft services with adherence to the flight requests order.
• Maintain effective coordination of the suppliers and contractors engaged in the functions involved with the handling of flights.
• Act as the key liaison with all operational agencies including crew on issues arising, when supervising the aircraft turnaround activities.
• Ensuring that the flight activities are in conformance with local regulations and standards operating procedures of handling aircraft.
• Coordinate and direct any other operational activities requested for by the customer airline.
• Ensure that processes are delivered within SKA standards of performance and compliance limits.
• Ensure activity sequence matches stated turnaround plan with all activities delivered within the agreed times.
• Liaise with and between teams departments and suppliers to inhibit discrepancies in task sequence or performance.

Competencies

• Analytical skills, Numerical skills, Planning and Organization skills, Communication skills, Interpersonal skills.
• In addition, the position requires composure, ability to cope with pressure, flexibility, pro-activeness, and Assertiveness

Qualifications (knowledge, skills, experience)

• University Degree or equivalent.
• Credit in Mathematics at O’ Level.
• At least five years’ work experience in the service industry.
• Technical Qualifications in Weight and Balance Training, SMS, Turnaround Coordinator training, Aircraft Loading and handling Conversant with MS Office packages (Word, Excel) and E-mail.