About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:

The Manager – Lending Operations is charged with the overall lending operations management which include booking of all approved credit facilities in line with sanctioned terms and conditions while ensuring data accuracy as entered in the system, rephasement, account closure, write offs, account level limit placement (termination or amendment), scheme level limit placement (termination or amendment), insurance placement and claim process.

Key Duties and Responsibilities:

• Offer supervisory and coaching services to a team of Lending Operations Officers while assigning and directing work on a daily basis.
• Develop and maintain workflows for all stages of loan input.
• Supervise all aspects of loan operations to include disbursements, posting of payment, payoffs, write offs, re-phasements, limit adjustments and reversals.
• Work with system providers (BT) to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance of data.
• Direct input and verification procedures for all credit facilities, ensuring proper segregation of duties. (maker checker principal).
• Responsible for delivering excellent data integrity and accuracy while maintaining service level agreements and regulatory compliance, by conducting pre and post disbursement checks to attain desired account behavior.
• In charge of insurance placement and claim process for all credit that is insurable.
• Charged with issuance of leased invoices.
• Key system tester for all credit related new solutions.
• Employee performance management; addressing credit related business complaints and resolving problems within the agreed SLA.
• Conduct various self-assessments and self-audits to ensure department procedures are achieving accurate and desired results.
• Maintains the highest level of confidentiality with all customer information.

Qualifications, Skills and Experience:

• The applicant for the DFCU Bank Manager – Lending Operations job must hold a University Degree from a recognized University.
• Training in various areas of Credit Policy, IFRS, FIA, CRB, AML and KYC.
• A minimum of five (5) years’ experience in lending operations and administration.
• Working knowledge of Bank’s approved policies and procedures regarding Bank Secrecy Act, IFRS, FIA, CRB, AML and KYC.
• In depth understanding of the features and operations of all the Bank’s products.
• Experience in credit operations process redesign and implementation.
• Excellent decision-making, problem solving and ability to multi –task in a fast paced environment.
• Proficient with personal computer and related software packages, including MS Office Word, Excel, PowerPoint, and Outlook, and LOS, and other business machines.
• A result-oriented team player.
• Attention to details.
• High ethical standards.
• Effectively manage multiple assignments and meet deadlines.

All suitably qualified and interested candidates are encouraged to send applications with detailed CV’s including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to the email address indicated below; [email protected]

Deadline: 16^th June 2020