dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit a Manager – Product Development in the Change and Innovation (CCIO) domain. Details are as below:
Reporting to: Head of Product Development and Innovation

Job Purpose:
Reporting to the Head of Product Development and Innovation, the role holder will be responsible for identifying new opportunities for developing new marketable products and services from concept to distribution. This is in order to meet customers’ needs and invigorate dfcu Bank’s current market.
Location: Kampala

Key Accountabilities:
• Conduct research and evaluate market trends, legal/regulatory climate, competitive products for enhancements. Identify new product offerings and present findings and recommendations to Product Development Committee.
• Liaise with the Product Management team and other stakeholders in the product development cycle – from research, to ideation, to business case development, to prototyping, to testing, to launch, to commercialization.
• Create a prototype of a new product in order to iron out flaws in the final design.
• Present new ideas to Product Development Committee to receive bank consensus for developing the product lines. Prepare all product papers for approval.
• Prepare and validate commercial and go-to-market plans before implementation to confirm all key enablers can support the initiative and that the expected impact from the product is realistically derived.
• Manage product release plans and deliver on new functionalities. Track progress of work and address risk and interdependencies which impact on business units and product streams within the portfolio.
• Identify opportunities for new revenue and cost reduction within the product stream for current and future considerations.
• Create the customer journey maps for each product delivery and make recommendations for improvements within internal processes or service point optimization.
• Propose product process changes to the Process Performance Committee.

Qualifications, Experience and Competencies Required:
• A Bachelor Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
• Adept at Financial Technology or Banking products and product development trends.
• A professional qualification in banking e.g. ACIB and Project Management (e.g. Prince II, Agile would be added advantage).
• Ability to prepare product papers / Business cases.
• At least 8 years’ work experience, 3 of which should be a leadership role as a senior Technology, Digital or Product Development Resource at a large financial services/technology delivery institution.
• Demonstrated experience in driving innovation and change agendas in Financial Services.
• Demonstrated ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
• Strong skills in product analysis, business process analysis and redesign.
• Excellent communications and engagement skills.
• Strong attention to detail and personal effectiveness.
• High-level of integrity, stakeholder management and strong entrepreneurial skills.
• Strong leader with soft-power skills.