Mission/ Core purpose of the Job

The position is responsible for overall management of Savings, lending and remittance products’ performance which includes identification & implementation of revenue growth initiatives.

Main Job Functions:

• Manage the Savings, Lending and International remittance products’ roadmap (Group and Local FINCO)
• Manage relationships with existing and future Savings, Lending and International remittances partners
• Manage the end to end design of the Savings, Lending and International Remittances value propositions to ensure alignment to target customer expectations
• Work with internal & external stakeholders to monitor performance of existing products, identify and close service gaps aimed at driving product & revenue growth
• Work with internal and external stakeholders to enhance existing Savings, lending and International remittance and create new products
• Liase with Legal, & compliance teams to ensure that all Savings, Lending and International remittance products abide to prevailing regulations and business rules
• Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins & pricing to ensure product/ service uptake and profitability
• Work closely with IT team to ensure timely delivery of quality products

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

• Develop and manage the Savings,Lending and International Remittance product roadmap
• Lead idea generation, product scoping, testing and delivery of Savings , lending & Internation Remittance products
• Monitor performance of Savings, Lending and International remittance products
• Work with external partners in the Savings, Lending & International remittance space to set business targets and avenues to achieve them
• Follow up on closure of identified service gaps
• Develop product growth strategies aimed at increasing revenues

Job Requirements (Education, Experience and Competencies)

Education:

• A Bachelor’s Degree or equivalent in Commerce or related field
• Proficient with MS Office application especially Excel and Power Point

Experience:

• At least 2 years’ experience in product development, marketing, customer experience or related business function
• Prior experience in the banking, Money Transfer Organizations, Telecom industry and Mobile Money will be an added advantage

Competencies:

Knowledge

• Strong analytical skills
• Creative and Observant
• Ability to meet deadlines
• Can take initiative

Behavioral Qualities

• Self-motivated
• Decisive
• Independent but a Team Player
• Customer oriented
• Good aptitude and adaptable
• Alert to environment changes and trends
• Must have attention to detail