The Role
Reporting to the Clinical Services Lead, the purpose of this role is to delivery high quality reproductive health, medical, surgical, pediatric and family planning and counselling services. To be actively involved in patient care, available and accessible for consultation and liaison with other hospital units. To provide evidence based health care with an aim of obtaining the best possible outcomes whilst promoting and maintaining client focus. He /She should competently manage clients/ patients (both out-patient and in-patients) who seek care at Marie Stopes Hospital (MSH) with the most common obstetrical, gynecological, medical, surgical and pediatric conditions. He/She should promptly consult the specialist in cases of emergency or challenging conditions. To refer patients appropriately and timely.

Key Responsibilities
• Ensure standards and compliance with set hospital protocols and standards
• Providing the basic obstetrical, gynecological and pediatric services to clients/patients at the Marie Stopes Hospital
Providing general medical and surgical care of clients/patients at the Marie Stopes Hospital.
• Offering ongoing health and development assessment and advice to clients/patients.
Admitting, reviewing, discharging and regularly following up patients in relation to the Marie Stopes hospital policies and guidelines.
Giving correct prescription of suitable medication and other treatment for the diagnosed conditions.
• Assessing the urgency and severity of presenting problems through history taking examination and investigation.
• Consulting the relevant specialist in a timely and appropriate manner concerning challenging patients and/or medical /surgical/obstetrical and pediatric situations.
Assisting and working with the specialists in the care and management of patients with special/challenging conditions
• Recommending or undertaking relevant treatment options, including patient referral to appropriate health facilities
Carrying out health education, counseling and information provision about how to improve health and prevent disease
• Ensure complete and proper documentation and record keeping of client clinical notes and charts
• Effectively communicate issues concerning patient/client care putting into consideration the maintenance of privacy and confidentiality at all levels
Performs any other related duties as may be assigned by Supervisor(s)

Knowledge and Experience
• Ability to discuss issues of sexuality and reproductive health with male and female clients of all ages.
• Experience and knowledge of FP service delivery at hospital level
Experience and knowledge of common Obstetric and gynecological, medical, surgical and pediatrics conditions and their management at hospital level
• Strong knowledge of evidence-based standards of safe practices in the relevant field of Medicine, surgery, obstetrics and pediatrics
• Ability to analyse and solve complex problems using an evidence-based approach and offer expert clinical opinion on a range of problems in the relevant field of Medicine, surgery, obstetrics and pediatrics.
• Attention for detail
• Ability to rationally prescribe and administer suitable medication and other treatment for the diagnosed conditions
• Proven skills in effective problem solving and conflict resolution
• Ability to handle multiple tasks, establish priorities and work independently
• Computer literate (ability to effectively enter and maintain client records through an electronic database)
• Experience working as part of a highly functioning team.
• Excellent record keeping and time management.
• Computer literate (ability to effectively enter and maintain client records through an electronic database)
• Adherence to professional ethical code of conduct and integrity
• Demonstrable experience in managing health care data and report writing in a busy environment.
• Good data analytical skills including database administration, web-based and mobile-based application programming.
• Ability to work in deadline driven/results orientated atmospheres.
• Excellent oral and writing abilities.
• Knowledge and experience in the Ugandan referral system
• Ability to ensure patient safety, privacy and confidentiality
• Ability to work and communicate effectively with people from different background
• Demonstrable experience in emergency preparedness, response and care
• Good team player.
• Good planner
• Good public relations and customer care
• Understanding of medical and government legislation, policies and medico-legal compliance.
• Experience in resuscitating patients with life-threatening emergencies and subsequent management of critically ill or injured patients
• Excellent clinical skills including procedural skills

Qualifications and Training (essential/ desirable)
• Bachelor of Medicine and Bachelor of Surgery or its equivalent from a recognized University or Institution
• Must be registered with the Medical and Dental Practitioners Council with a valid practicing license
• Fluent English; both Oral and Written.
• Working experience of 3 years and above as a medical officer in a recognized hospital

Personal Attributes
Successful performance at MSI is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviours:
Initiative
• Thinking ahead and taking action to make the most of opportunities by finding the optimum solution

Innovative
• Thinking creatively and outside of the box so that ideas generated create a positive outcome

Effective Communication
• Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.

Responsive
• Being responsive to changing priorities and demands

Working Efficiently
• Planning, prioritising and organising work to ensure work is accurate and deadlines are met

Sharing Information
• Sharing information and knowledge whilst maintaining confidentiality

Focus on Learning
• Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further

Commitment
• Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements

Driven
• Drive and determination to deliver results

Accountable
• Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate

Embracing Change
• Openness to embracing change within the organisation and being able to adjust plans/activities accordingly

Motivated
• Motivation towards achieving quality results to maximise potential

Team Player
• Working as part of a team by being supportive, flexible and showing respect for each other

MSI Behaviours and Values
Team Member Behaviours
Work as One MSI
• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others.
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.
• Show courage, authenticity and integrity
• You hold yourself accountable for the decisions you make and the behaviours you demonstrate.
• You are courageous in challenging others and taking appropriate managed risks.

Develop and grow
• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective.
• You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always
• You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role.
• You build and maintain effective long-term working relationships with all stakeholders and are a true MSI ambassador.

Leadership (For Leaders only)
• You inspire individuals and teams, through situational leadership, providing clear direction.
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline.
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team.
• You articulate a vision of the future which inspires and excites others.

MSI Values
• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not chance.
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality.
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term sustainability and increased impact.
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.